25.1K reviews
Content rating
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About this app

<Service Feature>
1. Find the nearest taxi to pick you up as soon as possible.
The nearest affiliated taxis of the former MOV and JapanTaxi will be dispatched to your location asap.
Requesting a taxi from the app is super easy and quick. Our app will become your best friend and strongest ally in the fight against oversleeping and getting in on time.

2.Get your taxi’s estimated arrival time so that you can use your time how you want.
No more waiting by the side of the road. You’ll get a notification once your taxi arrives.
If needed, you can use the apps messaging function to contact the crew directly.

3. Cashless experience with GO Pay.
You can finish up payment process while enjoying your ride.
Or, register your credit card in the app and payments will be made with no other input via GO Pay. ONce you arrive at your destination, simply get of of the taxi and continue your day. No more dealing with finding change or credit card receipts.
*Not available in a limited number of taxis.

4. With AI Reservation you can now schedule a taxi in advance.
AI Reservation is a service that automatically arranges vehicles in advanced. These taxis will have high priority so that you can board around your specified date and time.
AI Reservation calculates the number of vehicles that can be arranged for a given period and location making it much easier to get a taxi when and where you want
*Limited in some areas, but is continually expanded.

5. You can specify the vehicle you want to ride.
Select from a wide range of vehicles. For example, you can select vehicle with a sliding door that makes it easy to get on and off even when you have large luggage, or a vehicle with crew members who have undergone wheelchair-adaptive training.
*Vehicles with sliding doors are limited to Tokyo. Other vehicles are limited to certain areas, with plans for expansion.

6. New services!
Airport Flat-rate:
A service that provides a flat rate fare between a specified locations such as your home, hotel, station, or travel destination and the airport. Airport Flat-rate does not require advance reservations and can be used similarly to calling a normal taxi. Currently supporting: boarding from Tokyo – Haneda/Narita Airport (Tokyo – Narita is only transfer to the airport).

A service in which an exceptional driver picks you up in a luxury one-box car. You can easily place an order using the app. Currently supported boarding locations are from Chiyoda-ku, Minato-ku*, Shinjuku-ku*, Shibuya-ku, and Chuo-ku (Ginza area only) in Tokyo.
* Some areas in Minato-ku and Shinjuku-ku are not eligible.

・We may not be able to request a taxi if there are no taxis available in the area.
・In addition to the fare and pick-up fee, GO app charge etc. will be charged in some areas.
・Acceptable credit cards are Visa / Mastercard / JCB / American Express / Diners Club
・Estimated taxi arrival time are estimates at that point in time, and may change depending on traffic conditions, etc.
・Due to traffic conditions and other circumstances, the vehicle may be canceled once it has been requested.
・When using the GO app, it is necessary to turn on the GPS function and push notification function of the terminal setting.
・If you are already registered with the old MOV or Takubell, you will not be given a 500 yen coupon for new registration even if you newly register with GO.
・Coupons can only be used when GO Pay is selected
・You can only use one coupon per ride.
・Coupons can be used by selecting the coupon to be used when selecting the payment method.
・Coupons are applicable for discounts on fare and pick-up fee (not applicable to other option fees)
Updated on
Mar 20, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info, App activity and 2 others
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
You can request that data be deleted
25.1K reviews
B. Li
March 23, 2023
As always, Japanese apps have 0 thought given to international users even though it's written in English. Tried to sign up in app, but it only accepts Japanese numbers. No option to input a + for international numbers. Wonderful, classic Japanese UI design process
3 people found this review helpful
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March 17, 2023
From USA. I bought an eSim service from holafly (any short term eSim) which doesn't support voice service here in Japan. This app requires SMS service to communicate with a customer, I can't even register to use it. Since you can't get voice service in Japan, this app is useless for any short term travelers.
5 people found this review helpful
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Angkush Kumar Ghosh
February 27, 2023
Earlier I was not happy with this app. so stopped using it. The main reason was not having English language facility in the app. But now I see that the app is updated! all the features are available in English. That's certainly great and have started usingvit again! Five star without any doubt!
2 people found this review helpful
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Thank you for always using GO App.
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