
Whendeebare (Whendeebare)
The log in screen looks nice, but I cannot get past that. I just installed the app and I am trying to log in, however, it tells me that I am using an incorrect email or password. The exact same ones I am using to log in on the website on my browser. While knowing I had the correct password, I tried to reset it anyway. It still states that something is incorrect. I was hoping the app would make things easier, but I'll just stick to using the browser.
15 people found this review helpful
DentaQuest LLC
September 15, 2023
Thanks for reaching out and sharing your experience. Currently, the app needs a dedicated login that is separate from any other login. So if you select "Register Now" and create a new login for the app, it should work as expected.

Belinda Cole
I was able to registered and set up one child wasn't able to add my other to kids so they are all on there so I don't have to do separate ones for them and the app won't let me sign back in after I signed out says error but all information is correct.
1 person found this review helpful
DentaQuest LLC
August 9, 2023
Thank you for reaching out. We released a new version of the app which includes the ability to "Add a Member". You can use this feature to add any children who may not have been attached to your account automatically. To login, try the "Forgot password?" option to reset your password. We appreciate your feedback!