Detrack Proof Of Delivery POD

4.5
1.03K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Detrack is a very easy to use Proof Of Delivery (POD) app that lets your drivers submit instant PODs and delivery notifications to you and your customers with just a few quick taps.


Detrack supports capturing of signature, photos, barcodes, location, arrival time, driver's notes, partial deliveries (items), COD payments & more...


Features of our Detrack app:
- Suitable for any business, in any industry, in any country around the world
- Lightweight & very easy to use!
- Reliable - work even in areas with poor 3G connection
- Can be used for delivery, collection, and even service jobs i.e. Proof Of Service
- Detrack smart sort - automatically sort job list according to the driver's location
- Capture name, signature, photos, barcode, location, timestamp, arrival info, driver's notes & more!
- Call, text or send pre-delivery text with ETA to recipient with just a tap of a button
- Navigate to destination directly from app (GPS navigation with voice guidance)
- Send real time delivery notifications (optionally with POD attached)
- Capture non-delivery reason
- Display delivery time & instructions for drivers
- Display the items for every job (SKU, description, quantity)
- Support partial delivery - capture rejected quantity & reason for every rejected item
- Support multiple deliveries at the same location
- Custom URL scheme detrack:// and detrack://?do=DO_NUMBER to easily integrate our POD app with your app or website
- Make signature mandatory, photo mandatory, either signature or photo mandatory, or notes mandatory when photo is taken (select from more than 40 options!)
- Push notifications to alert drivers of updates to jobs
- Mobile job dispatch - assign jobs "over the air" or open jobs to your private fleet of drivers to grab!
- Driver to driver job transfer
- Mass POD - sign once, submit all selected
- Send pre-delivery text to recipient with ETA
- Multiple barcodes per item
- Change item quantity
- Scan QR / barcodes to capture serial numbers for every delivery and every delivery item
- Free & easy Detrack app download and update from Google Play by your drivers


Supported languages: English, Bahasa Melayu, Bahasa Indonesia, Greek, Spanish, French, Dutch, German, Simplified Chinese, Traditional Chinese (Hong Kong), Japanese, Thai, Vietnamese, and Burmese.


Benefits of our Detrack service:
- Paperless delivery system for reduced carbon footprint
- Greater control over delivery operations
- Faster response time to incidents
- Reduced customer support calls (our tracking widget lets your customers track your deliveries on your own website)
- Improved service reliability & accountability
- Higher customer satisfaction
- Better cashflow with faster billing
- SaaS convenience and affordability
- Import your jobs with just the click of a button
- API available for full automation - no data entry required
- Deploy to your entire fleet in no time!


Many of our users are small and medium enterprises (SMEs) based in the US, UK, Australia, South Africa, Dubai, Singapore, Malaysia, Indonesia, Thailand, Nigera, Canada & more!


Our clients include:
- Reebonz (online shop for luxury goods)
- Beeflowers (florist)
- FirstFence (established fence manufacturer)
- RAK Insurance (public listed insurance company)
- aCommerce (e-Commerce fulfillment)
- In & Out Publications (magazine publisher)
- Cat & The Fiddle (online shop for gourmet cheesecakes)
- Transfleur (specializes in flowers delivery)
- Thirsty (online beer shop)
- Tiger Light (supplier of energy efficient lighting)
- Austin Fire Department (fire service)
- One Girl Cookies (hand made cookies)
- Influence Graphics (digital printing company)
- Clippa Sales (sweets distributor)
- Hematmart (online grocery store)
- BrightStar Fireworks (fireworks supplier)


"We signed up a few weeks back with Detrack for our delivery system and so far we are loving it. Well done guys for creating something that allows SMEs like us to manage delivery like professionals!" - Roland Utama
Updated on
Jan 12, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
4.5
1.03K reviews
Jay Hattar
January 1, 2021
Works great. I wish I had a settings tab to change the apps detracker uses, like connecting to Google makes and connecting to photos. I want to change the photo app it connects to. **update** The last update has issues. When retrieving a photo from gallery, it asks everytime from where to retrieve photo. Shouldn't the app remember to go to gallery ? No option to pick my gallery as default storage place for retrieving pictures. Extra step, extra time. Not good.
30 people found this review helpful
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Craig Oliver
January 4, 2023
My boss uses this app for his delivery business and it gets me where I need to be. I also like that I can take pictures of what I'm delivering and capture signatures on my phone as well to confirm deliveries and pick-ups.
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Ashley Glenday
January 15, 2022
Excellent app, very easy to use and it caches the PODs if you're out of range until you get back in service. I'd love to be able to set taking a new photo as the default option when adding a photo as 99% of the time that's what I need to do. Having to select add photo, then take a new photo 300 times per day all adds up.
9 people found this review helpful
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Detrack Systems
January 21, 2022
Hi Ashley, thank you for your kind compliments and suggestion! We have this feature which the Detrack account owner can enable to allow continuous photo taking through the app. Could you kindly contact our team at support@detrack.com if you have any questions? Have a wonderful day and I hope you will continue to enjoy using Detrack!

What's new

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[Enhancements]
- Better support for some options