Detrack is a very easy to use Proof Of Delivery (POD) app that lets your drivers submit instant PODs and delivery notifications to you and your customers with just a few quick taps.
Detrack supports capturing of signature, photos, barcodes, location, arrival time, driver's notes, partial deliveries (items), COD payments & more...
Features of our Detrack app:
- Suitable for any business, in any industry, in any country around the world
- Lightweight & very easy to use!
- Reliable - work even in areas with poor 3G connection
- Can be used for delivery, collection, and even service jobs i.e. Proof Of Service
- Detrack smart sort - automatically sort job list according to the driver's location
- Capture name, signature, photos, barcode, location, timestamp, arrival info, driver's notes & more!
- Call, text or send pre-delivery text with ETA to recipient with just a tap of a button
- Navigate to destination directly from app (GPS navigation with voice guidance)
- Send real time delivery notifications (optionally with POD attached)
- Capture non-delivery reason
- Display delivery time & instructions for drivers
- Display the items for every job (SKU, description, quantity)
- Support partial delivery - capture rejected quantity & reason for every rejected item
- Support multiple deliveries at the same location
- Custom URL scheme detrack:// and detrack://?do=DO_NUMBER to easily integrate our POD app with your app or website
- Make signature mandatory, photo mandatory, either signature or photo mandatory, or notes mandatory when photo is taken (select from more than 40 options!)
- Push notifications to alert drivers of updates to jobs
- Mobile job dispatch - assign jobs "over the air" or open jobs to your private fleet of drivers to grab!
- Driver to driver job transfer
- Mass POD - sign once, submit all selected
- Send pre-delivery text to recipient with ETA
- Multiple barcodes per item
- Change item quantity
- Scan QR / barcodes to capture serial numbers for every delivery and every delivery item
- Free & easy Detrack app download and update from Google Play by your drivers
Supported languages: English, Bahasa Melayu, Bahasa Indonesia, Greek, Spanish, French, Dutch, German, Simplified Chinese, Traditional Chinese (Hong Kong), Japanese, Thai, Vietnamese, and Burmese.
Benefits of our Detrack service:
- Paperless delivery system for reduced carbon footprint
- Greater control over delivery operations
- Faster response time to incidents
- Reduced customer support calls (our tracking widget lets your customers track your deliveries on your own website)
- Improved service reliability & accountability
- Higher customer satisfaction
- Better cashflow with faster billing
- SaaS convenience and affordability
- Import your jobs with just the click of a button
- API available for full automation - no data entry required
- Deploy to your entire fleet in no time!
Many of our users are small and medium enterprises (SMEs) based in the US, UK, Australia, South Africa, Dubai, Singapore, Malaysia, Indonesia, Thailand, Nigera, Canada & more!
Our clients include:
- Reebonz (online shop for luxury goods)
- Beeflowers (florist)
- FirstFence (established fence manufacturer)
- RAK Insurance (public listed insurance company)
- aCommerce (e-Commerce fulfillment)
- In & Out Publications (magazine publisher)
- Cat & The Fiddle (online shop for gourmet cheesecakes)
- Transfleur (specializes in flowers delivery)
- Thirsty (online beer shop)
- Tiger Light (supplier of energy efficient lighting)
- Austin Fire Department (fire service)
- One Girl Cookies (hand made cookies)
- Influence Graphics (digital printing company)
- Clippa Sales (sweets distributor)
- Hematmart (online grocery store)
- BrightStar Fireworks (fireworks supplier)
"We signed up a few weeks back with Detrack for our delivery system and so far we are loving it. Well done guys for creating something that allows SMEs like us to manage delivery like professionals!" - Roland Utama