ZANACO Mobile Banking

Zanaco Mobile Banking

About this app

Download this free Mobile Banking Application and access the following services:

- Balance Enquiry

- Mini Statement

- Transfer to any valid mobile number registered on any of the existing networks

- Transfer to other Banks

- Airtime purchase on all the existing networks

- Purchase ZESCO tokens

- Pay for your DSTV & GOTV and get connected instantly

- Bill Payments for UNZA, CBU, Zambia Open University, Lusaka Water, Nkana Water, Lukanga Water, Mulonga Water, & Kafubu Water,

- Branch and ATM Locator

The app also has a Currency Converter to make your cross currency transactions easy.

Ratings and reviews

This app is not working properly. It is failing to perform a verification to log you into your account. What it's doing is that when it sends an OTP that you have to enter to get verified, it starts loading to verify you before you can even receive and enter the OTP, which then causes it to fail the verification. Disappointing, to be honest. A banking app should be more proficient than that. They need to work on this app more before deploying it once more!!

The app was working fine initially but as of 3 months ago, once you enter your login credentials it loads then after a few minutes stops on it own. You can't even check your bank balance, do a transfer or use any of it's services because of the same. Please work on it, it's a brilliant initiative the interface is good👌but unfortunately it's not reliable anymore, do the best you can to bring it back into full swing.

Bring back the old app. The latest update is really not user friendly. It's showing no beneficiary listed for everything. That is after going through a tedious process of reactivating it. Now I can't even log in, session keeps timing out. I contacted your customer care via email 4 times, all I was given were case numbers every time. I even went in person to your branch but even they couldn't get it working. I was told to go back the following day. I decided my time is too important to waste.

What’s new

Improved, Modern design: Cleaner layouts, smoother navigation, and a more intuitive experience