3.6star
5.65K reviews
Government
info
500K+
Downloads
Everyone
info
About this app
DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students. The App creates an added sustainable value for all stakeholders.
Now also available for Wear OS smartwatches, DEWA Smart App brings essential services to your wrist. Users can conveniently access key features and stay connected anytime, anywhere through their Wear OS device — ensuring a seamless and smarter digital experience.
Now also available for Wear OS smartwatches, DEWA Smart App brings essential services to your wrist. Users can conveniently access key features and stay connected anytime, anywhere through their Wear OS device — ensuring a seamless and smarter digital experience.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
3.6
5.57K reviews
Affan Farooqi
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November 4, 2025
Paying for my 2nd home is not possible through this app. It is not allowing me to add another address or link my account. I am unable to make payments.
Dubai Electricity & Water Authority
November 5, 2025
Sorry for the inconvenience. In order to serve you better, please send your contact details along with the issue details to our Customer Care Centre at customercare@dewa.gov.ae and our team will be contacting you soon.
Dev Ahead
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December 8, 2025
freezes on first logo screen and never goes further. useless for my android samsung phone
Dubai Electricity & Water Authority
December 8, 2025
Sorry for the inconvenience. In order to serve you better, please send your contact details along with the issue details to our Customer Care Centre at customercare@dewa.gov.ae and our team will be contacting you soon.
Madhu PV
- Flag inappropriate
October 16, 2023
The app automatically logs out, requiring us to enter our username and password every time. Additionally, for payments, we have to enter our card details each time with no option to save cards. This has been a terrible experience, and as a result, I have stopped using this app. Paying through Net Banking / Mobile Bank App is much easier.
21 people found this review helpful
Dubai Electricity & Water Authority
November 2, 2023
Thank you for sharing your experience. Please note that for information security and user data protection, the App will automatically lock if it remains inactive. With regards to storing credit card details for payments, we do have easy checkout with Apple Pay & Samsung Pay. Your happiness is our priority.
What’s new
DEWA Smart App brings essential services to your wrist. Users can conveniently access key features and stay connected anytime, anywhere through their Wear OS device — ensuring a seamless and smarter digital experience.
App support
About the developer
DUBAI ELECTRICITY & WATER AUTHORITY P J S C P.J.S.C.
sameerkhader018@gmail.com
Dubai Electricity and Water Authority Building - Umm Hurair
إمارة دبيّ
United Arab Emirates
+971 50 406 8641