Live Chat App to answer guest chats on mobile devices - for customers of the DialogShift Conversational AI platform:
- Unified Inbox for chat channels: Website Chat, Hotel App and messaging platforms like Facebook Messenger (among others)
- Notification of incoming live chats via device push messages
- Mobile answering of guest requests
- Insight into customer contexts and guest behaviour data
- All own properties/hotels at a glance
- Access to settings for individual hotels (activation/deactivation, reception times, notification settings, etc.)
Please note: The use of the app is only possible for customers of DialogShift GmbH.