Digital iD™ by Australia Post

Digital iD

About this app

Imagine using your phone to securely prove who you are when you need to. No need to carry your wallet with you to get into a participating bar. You, your phone and the tap of a button. That’s Digital iD™ by Australia Post.

Use Digital iD™ to prove you’re over 18^, and for everyday tasks like collecting items from the Post Office. Use Digital iD™ online for redirecting mail, applying for a police check or opening a bank account with participating organisations, and more. Anyone living, studying or working in Australia can use it as proof of identity.

It’s easy to start using Digital iD™ to prove who you are in person:

Enter the details of two ID documents (including your passport or driver’s licence)

Take and verify your photo using your electronic passport, or by visiting a participating Post Office

If you’re 18 or older, you can get a free Keypass in Digital iD™ that you can use to enter licensed venues or purchase alcohol in select States and Territories^.

Find out more at DigitaliD.com or contact us at [e-mail] with any comments or suggestions.

^Keypass in Digital iD™ is accepted as proof of age to enter participating licensed venues and to purchase alcohol in Vic, Tas, Qld, ACT and NT (excluding takeaway alcohol in NT).

Ratings and reviews

Newly updated. It does seem to accept "Agree" after reading the EULA and Privacy notices. Goes into an endless loop.

The inability to update your photo as your appearance changes (hairstyle, facial hair, glasses etc) seems like a massive oversight. A major drawcard of a digital ID is they're easy to maintain and keep relevant. Facial recognition software makes this an easy feature to implement... Deleting your account and creating a new one just to update your photo is a poor user experience.

Taking pic to prove real person is major problem as it doesn't give a preview before taking the shot, so unless you get it exactly right (like, arms fully extended to get all of your face, camera pointed exactly at your face, without being able to see what you are taking) it keeps failing. As this step is needed to get Keypass, and as Keypass is primary reason for the app, the app is basically useless. I have now deleted my Digital ID (after spending an hour setting up and verifying documents)