Viper SmartStart

Voxx DEI, LLC

About this app

Start, locate and control your car from virtually anywhere with your Android phone!

“Making the cloud-connected car a reality”
- Edmunds.com

"Without a doubt, one of the coolest apps I've ever seen"
- GIZMODO

With the release of its all-new 5th generation Viper SmartStart app, connecting with and controlling your vehicle is easier than ever – including real time status via the updated dashboards, and control via your Wear OS smart watch!

- Add a Viper SmartStart GPS module to the Viper remote start or security system in your car so you can start, lock and unlock your car from virtually anywhere. You can also locate your car, share its location with your friends or family, and get safety notifications if your Viper SmartStart-protected car is speeding or goes where it's not supposed to go.

- For the ultimate connected car experience, install a complete Viper SmartStart Digital System and you’ll also get engine runtime and real time status on your choice of app dashboard. Get notified if your vehicle sets a diagnostic code, or check your fuel, battery, or odometer right in the app!

- All 4G LTE GPS modules come with a free 30-day GPS trial so you can check out the cool features right away, and there’s even an option for a year of free Basic service. Step up to Secure service to get 2-way control confirmations or add GPS or Small Fleet & Family for the ultimate in car control and monitoring along with extended warranty and theft protection.

The sleek, modern dashboards of Viper SmartStart 5.3 mobile app give you fingertip control over the following features of your installed Viper remote start or security/remote start system:
- Lock/arm
- Unlock/disarm
- Remote car starter
- Trunk release
- Panic
- Aux channels

Follow these three simple steps to get Viper SmartStart:
1) Download the free Viper SmartStart app
2) Get a SmartStart system installed in your vehicle
3) Set up your account, and start using your SmartStart system

Viper SmartStart also includes Viper Motor Club, providing convenient 24/7 access to our nationwide roadside assistance network. Just press a button in the app to get connected for towing due to breakdown or accidents, or assistance with a dead battery or flat tire. Member roadside assistance is free with Secure or higher level service plans and pre-registration. Even if you don’t sign up, you can use the guest program for the same great service at a fixed cost.

Latest features:

- Real time status on your favorite dashboard! Check the remote start runtime or whether your doors are locked and more instantly just by opening the app! (digital systems only)

- Monitor the battery, odometer, and fuel level in the extended Status page (requires a digital system, some features may not be supported on all vehicles)
- Convenient widget for one-touch command execution from your home screen
- Start, lock or unlock your car using your Android Wear smart watch, or send other commands.
- Receive alert notifications on your phone and Android Wear smart watch
- Four user-selectable dashboards and launch page settings – now you can customize the app for the way you use it
- Modern dashboard “swipe up to start” feature eliminates accidental remote start commands
- Map page integrates GPS and SmartPark features seamlessly – locate your vehicle, or track down where you parked
- Manage notifications: Each user can select how they want to receive alerts or other notifications. Choose from push alerts with custom sound effects, email, or SMS (SMS alerts may not be available outside North America)

Ratings and reviews

Overall the service is excellent. Use of the app on my smartwatch is convenient and easy to use also. Only downfall is I can't adjust, via app, remote start timer. I have also another brand of a smartstart app that I can adjust remote start timer. Default is 3 mins but thru the app, I was able to adjust to 15 mins of run time. Viper Smartstart app does not have the capability. Would be good to see this on their next software update if possible.

The idea of being able to start your car from your cell phone is great. Feature-wise, the auto start itself is fine. The app though needs some work. Why wouldn't they show the vehicle status on the dashboard with the icons? Seems like a really obvious thing to do, if the car is running, show that its running; if its locked/unlocked, show it. The fact that you have to go to the status screen and manually update it to find out basic info that would be visible on a standard two way fob is a serious miss.

Works alright but you need to keep the app opened and screen on while it's sending the command. Also, if you close the app in recent apps, it forgets the last command, doesn't say if it was successful or not, and you don't get a countdown timer for how long until it shuts off. Also, it is very slow. Takes about half a minute for my car to get the command and send back the success status whereas only took about 5 seconds with the FOB that I used to use instead. I wish this didn't seem like such a downgrade from the FOB.

What's new

Biometric support for passcode, minor enhancements and bugs fixes