Works Great! Works as expected. Having the security and options on my smart phone is cool and comforting. I have had my truck stolen in the past and it sucks. New services and technology like these types of alarms are a work in progress and get better and better. Maybe those having issues may be the phone or the carrier you are using. Works Great for me. Thanks Viper.
Alerts Now Pushed To Phone! I didn't update to v4.1 after reading the negative feedbacks. Good thing too because the app worked well for me. Tbh, I only use the app when I'm out of range of the keyfob (which has a long range anyway) and to check if car is still where I left it. 4.2 seems to work a bit better with a couple of kinks. It seems to give and take. Alerts appear immediately on my phone where they never used to however the time stamp is 8 hrs behind. I am in the UK and it used to be accurate.
Garbage and slow. Failure to execute command. Wow what a pile of crap. 90 percent of the time it will not start my truck. I pay good money for this service so I can start my truck while I am at work when it is really cold. Can not rely on this service at all. Takes at the very least one minute to execute when the command does go through. What garbage. What a waste of my money.
In San Diego Works well most of the time, I dislike when I have a signal and I still get failure messages. Not sure what the problem is there, maybe we figure something out. I do like the ability to see my vehicles exact location on Google Maps a all times.
Absolutely garbage When I first got smart start worked great everytime they update it it makes it worse for the price you charge people fix it you should be ashamed of yourselves I'm saying this as I'm locked out of my god damn car cause if this app.
Improvement Right now it seems to be working very well. Each new update is making it work like it should. I stayed the course with Viper pretty sure it would get better and not regretting it yet.
New for v4.2:
- Enhanced remote start feedback: engine started/stopped status now provided on dashboard (digital systems only)
- Enhanced command feedback: last command is displayed on the dashboard in case you want to check back later to confirm what happened (all systems)
- Last command sent also tracked at top of Status page
- Help page: troubleshoot issues, leave feedback, or connect directly with our support team
- Push Notification: vehicle alerts now delivered via push notification
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