Mon certificat de vie

GIP Union Retraite

About this app

The mobile biometric control application was designed to modernize the process of verifying the existence of policyholders benefiting from a French pension residing abroad.

The existence check ensures the continuity of payment of the retirement pension.
In order to optimize and modernize this process, the “My life certificate” application will allow:
- to verify the identity of a person
- to declare marital status according to your fund
- modify your sending channel
- and generate a dematerialized life certificate automatically transmitted to your cash registers.


To log in, you must scan the QR code on your mail or email sent by Info-retraite.

Need help ? Consult the online help https://aide.info-retraite.fr/mce


About Union Retraite:
Union Retraite is the public interest group (GIP) which brings together basic and supplementary pension organizations. Under the Info Retraite brand, it offers services developed jointly by all plans to simplify retirement for policyholders. These services are available on the website common to all pension plans, www.info-retraite.fr, and on those of certain plans. The My Retirement Account application offers simple, practical and secure access to some of these services.

Ratings and reviews

Simple, effective and eventually successful but not trouble free. Video tutorial threw an error (couldn't get it to work despite trying). Passport RFID chip didn't scan (app just sat with nothing to indicate it wasn't working). Eventually figured out my phone case was interfering. Removed case and scan was successful.

Does not work and freeze before finishing any one knows how to REBOOT THIS APP I was able to upload pictures and the app froze I cleared cache uninstall, reinstall half dozen times still stuck and beside that I wasn't able to upload my certificate online either. what is going on and apparently no one read the reviews and fix the problem?????

There was a problem with the camera giving a blue tinge on my Motorola G84 so it didn't verify. However, on my older G7 it worked 1st time, so I recommend if it fails to try on a different device. This will save me a lot of bother in the future.

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