Loved it. It just occurred to me how inconvenient and not environmentally friendly printing and sending all home purchasing documents are, and thought I'd look up an app. I came across DocuSign and loved it. Super easy to sign up. Super easy to sign (and quality is great!). Updated my signature and even promoted the app as I was going to download the document I needed to sign. Definitely recommending!
Customer service does not understand problem. When asked to connect to an American call center was told one was not in available. Additionally I could never get doc to open in tablet or phone and received error message. Must use desktop. Customer must be aware of the issue since she continuously asked that I use a laptop or desktop computer. Envelopes will not open. Also support cannot log on as user when using troubleshooting unless user is on laptop or desktop. Horrible support and development.
Lack of ease in editing and not allowing editing after signing is a real pain in the ass. I signed an offer letter then found out there was some tax forms I needed to sign too. Wouldn't allow me back to edit and change it. Caused a lot of grief having to fix it.
Wow, had to sign something on my phone. within email I opened it via docusign, signed, then it automatically asked if I needed to send it. It allows me to open my email client again and my message already had it attached and ready to go. Very nice . This review was harder to do on my ohone.
First attempt everything went through fine. Just took a while to send. Also. Not sure if it's user error or app but the document I created for someone else to sign only had a teeny tiny box. So the signature was tiny too. I was not able to increase the box size for signature. Not happy about that.
I have always been able to use this app when I needed to sign something electronically. It always works. The only thing I'm not please about is the wanting to share the location of my device. Why would I want to that? Other than that 👌 it works
Bug fixes and enhancements.
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