Dollywood Parks & Resorts

Herschend Family Entertainment

About this app

Download, use and enjoy this app to discover our Smoky Mountain destination like never before.

Dollywood Parks & Resorts offers an incredible experience for the entire family, including two parks with dozens of rides, slides and attractions, plus seasonal festivals and award-winning shows and dining. In addition, our collection of on-site resorts offers refined hospitality, located just minutes from excitement.

The Dollywood App ensures you maximize every moment with unique features such as:

Information For All Parks & Resorts - Explore our entire destination, including Dollywood theme park, Dollywood’s Splash Country water park, Dollywood’s DreamMore Resort and Spa, and other area experiences.

Up-To-Date Hours, Schedules & Ride Wait Times - Make the most of each moment with real-time updates to our hours of operation, show schedules, and once you’re inside the park, see estimated ride wait times for our most-popular attractions.

Maps & Wayfinding - Navigate with the interactive, GPS-enabled map to find the best routes to rides, dining, shops, crafts, theaters, and transportation. View accessibility information, restaurant menus, shop offerings, and more—across the destination or at a specific property.

My Dollywood Account Integration - Link your day tickets, Season Passes, Bring-A-Friend tickets, add-ons, and more for quick access. Utilize the app itself or add your tickets and passes to your phone’s digital wallet for easy entry and use at the parks.

Ratings and reviews

Overall, it was great! It helped with navigating the park, the wait time indicator was very accurate plus the option to see the show times and where there locations are was also very nice. The only downsides I have to it was it doesn't track your location the greatest and sometimes the map wouldn't load so in order for it to work, I would have to exit the app and go back into it. But those problems were spread out and very random. So besides that, the app is amazing! Very handy!!!

The app was good for getting around. However, the show times were all wrong. The paper printed map in the park had the correct show times. You would think the app could be updated more easily than the printed map. Also, the wait times for the rides did not match what was displayed in the park. I can understand not getting the wait times updated in real time, but that is a touted feature of using the app.

The best theme park companion app I've ever used honestly. The apps for so many other parks are a mess, Dolly's is solid. I've not encountered a more stable theme park app much less one where everything works as intended with virtually no issues. The only improvement I'd like to see would be to be able to scroll all current ticket and pass barcodes in the bar code view to avoid having to go back, scroll to find the next, scan, etc. That would save some time at the gate and make it 5 stars.

What's new

The Dollywood Parks & Resorts app has been expanded to include information on all properties within our Smoky Mountain destination, including the theme park, water park, resorts, and other area experiences.
1. Redesigned home screen featuring the information you want most
2. New curated adventure lists with activities perfect for every age and member of the family
3. Expanded wayfinding and directions across our entire destination
4. Enhanced schedules for each show and venue