one.com Companion

ONE.COM GROUP AB

About this app

The one.com companion app offers a helping hand to maintain, track and grow your website, even if you are away from your desk.

Millions of customers have built their dream with one.com.  Whether you want to grow your blog, turn your hobby into a business, drive more customers to your online store, or simply keep track of your website analytics, you can do it all with the one.com companion app. 

Ensure the security of your website and stay protected at all times. You can now choose the companion app as your second-factor authenticator when logging in to your control panel.

Also, when logged in on your companion app, you can chat with our support without any hassle. Your identity is thoroughly verified when you use the companion app, enabling us to provide you with fast and personalised service.

Academy is your new companion. So if you’re feeling lost or looking for questions, don’t look further, Academy is here to guide you through your next steps. 

With the one.com companion app, you can:

Be up to date with security notifications

Receive notifications about security-related updates immediately.

GET IN TOUCH

Get in contact with our customer support more quickly with our built-in chat functionality.

Experience personalised and faster support as a verified user

MANAGE & TRACK YOUR WEBSITE AND SHOP

View your website analytics from anywhere

See visual statistics of how your website and online shop is performing

Receive notifications on important website updates

Always have an overview of your plan details at hand

GROW YOUR WEBSITE

Analyse your website with widgets and find areas of improvements

Explore our personalised tips to improve your website

Get recommendations that will help you further grow your online presence

TWO-STEP VERIFICATION

Our two-step verification will ensure that you stay protected at all times; you're adding a better and more secure lock. 

Don't worry about losing your password; the two-step verification has got you covered. 

We will guide you set up the two-step verification step-by-step. 

ACADEMY

Academy is your new helping companion.  

Academy will be your guide as you navigate your website; all your questions will be answered by Academy

If you’re looking for clues on what to do next, look no further, Academy will help you in your journey.

Ratings and reviews

Very slow to load. Sometimes it just crashes. Can't create rules for emails e.g. for filtering spam. Great to have the app but if you could improve the load time my 2 stars would become 4. And if you could add more functionality, a 5. Thanks :)

Doesn't give notifications when a new email arrives, even though I have enabled them in the settings. Can't tell which of my email accounts I'm in as the info in top right corner is exactly the same. Other than being able to hop from one account to the other very easily, this isn't any better than going through the browser. Will uninstall.

You have to reset just to log out of an email account or leave email and log in to the business account portal. There's no email search function? Everything just feels amateurish. And, even the smallest treats are not included in a base domän subscription anymore, not even helpful support. We've been a customer since Jacob Jensen started in 2002, so it is a shame that we have to have thoughts of leaving every year! A 1.3 billion turnover, doesn't seem enough to reward loyalty.

What’s new

• Bug fixes and improvements