![](https://play-lh.googleusercontent.com/a/ACg8ocJBwi7fPITnM99VJqW75SGUpnTpSl1gB64a7y1MSDHs9ku82g=s32-mo)
Sonya Broadway
The worst company to deal with. EVERY time I update online for additional payments to be made to principal they verify it but then mess it up, end up reversing the payments instead and then sending a late warning on a 30 year loan that will be paid off this year (4 years into it). Im about to pay it completely off and never use them again!
1 person found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXHHbm-b7HOA8pINsUETJrnF-F93NeNDnXMZ6HS5A8oTAIwdFIZ1Q=s32)
Susana Bosquez
Not user-friendly, no response on the message center. Pending payments don't show, I accidentally made a duplicate payment because of this, and then the company would not stop the second payment. You basically get 1 hour to cancel a payment. I was basically told that there was nothing they could do, even though none of the 2 payments had been processed. AWFUL!!!
12 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjVXHRqiUDC71h_BeB-gRg176aPSqjyIjtLBWjnSbjr4o6RF1Lcl=s32)
N Rose
Very bare bones, hardly functional. In the payment category, there's only an option to add additional payment to principal for up to 3 months at a time and a note "this is not the same functionality as autopay"... Literally the only thing people would want this app for is adjusting autopay, adding a payment to principal and checking the balance of their mortgage. This app somehow fails to accomplish those very reasonable objectives. Please add "SEE AUTOPAY" and "MAKE CHANGES TO AUTOPAY".
15 people found this review helpful