Drop App

TWINKKLES E-COMMERCE LOGISTICS

About this app

Drop is a ride-hailing and delivery platform that connects customers with nearby drivers for transportation and package delivery. Book rides, send deliveries, track trips in real time, and manage your bookings, all from one app.

Book a Ride

Request a ride by selecting your pickup and destination. View your estimated fare before confirming and get matched with an available driver.

Choose Your Vehicle

Select from available vehicle categories, including standard cars, premium vehicles, family vehicles, motorcycles, vans, shuttles, and other supported options available in your region.

Schedule Trips

Schedule rides in advance and receive reminders before your planned pickup time.

Real-Time Trip Tracking

Follow your driver's location, monitor your trip progress, and receive live arrival updates from pickup to destination.

Ride Verification

Use pickup and drop-off verification codes to help ensure each trip is completed with the correct passenger or delivery recipient. Rate your experience after every trip.

Send Deliveries

Send packages and documents using available delivery services. Track deliveries in real time and confirm successful handover using verification codes.

Transparent Pricing

View your estimated fare before confirming your booking. Payment methods and available services may vary by region.

Support

Contact your driver through in-app messaging where available, and reach our support team through the available support channels if you need assistance.

Trip History

View your ride and delivery history, including receipts, trip details, pickup and destination information, and fares.

Manage Your Account

Update your profile, manage your preferences, receive trip notifications, and customize your app settings.

Download Drop to book rides and send deliveries quickly and conveniently wherever the service is available.

What’s new

A new Devices screen lists every phone signed in to your account and signs the others out in one tap. Signing out on one phone signs you out everywhere, and a ride still waiting to be matched is cancelled for you.

Notifications now reach the phone you are actually using.

Fixes: signing out lands on the login screen, long addresses fit their column, the rating prompt no longer interrupts a booking, and dark mode reads properly.