DTB 24/7

Name: DTB 24/7
Availability: InStock
Rating: 3.84375 (2124 reviews)
Author: Diamond Trust Bank

Diamond Trust Bank

3.8

2.12K reviews

100K+

Downloads

Everyone

About this app

DTB 24/7 is the revamped mobile banking app from Diamond Trust Bank Kenya Limited (DTB). The app provides an enhanced user experience that enables DTB account holders bank on the go wherever they are securely.

So, what can you do with this revamped app?

1. View details of your bank accounts.
2. Securely authorize transaction via a 6 digit pin or biometrically using fingerprints.
3. Utility bill presentment 5 days before bills are due for payment.
4. Access and select beneficiaries of mobile money transfer as well as airtime purchase from your phonebook.
5. Personalize your app by uploading custom profile picture.
6. Scan and pay at participating merchant outlets courtesy of Masterpass QR.
7. Funds transfer to other banks via RTGS or PesaLink.
8. Locate all branch and ATM’s close to your current location.
9. Initiate chequebook requests as well as stop cheque requests.

Disclosures:

1. Fingerprint authorization for transactions is available for applicable devices only
2. Customers need to have registered for DTB mobile banking service in-order to access services on DTB 24/7. Mobile banking registrations can be done at any branch.

Diamond Trust Bank Kenya Limited is regulated by the Central Bank of Kenya.

Updated on

Oct 22, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, Messages and 3 others

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

3.8

2.1K reviews

LM LM

August 18, 2024

I've used this app for many years with no issues until the August update. Now I can't transact or even check the balance without getting an error.. just revert to your previous version as you sort your update. Even a rating of 1 is too generous for this sloppy upgrade

1 person found this review helpful

Diamond Trust Bank

September 16, 2024

We regret the inconvenience caused. Please uninstall and re-install the application. If you still face any issues, please contact us at contactcentre@dtbafrica.com for further assistance.

Kenshi Gathoni

August 4, 2024

I have been having the best experience for more than 5 years but the last week I have had to uninstall and re-install the app three times, I cannot access funds through the app, I am now forced to use USSD. Something is terribly wrong after the recent update. Kindly resolve.

1 person found this review helpful

Diamond Trust Bank

August 5, 2024

Hi Kenshi, we sincerely regret the inconvenience caused. This issue has since been fixed. Please go ahead and access the app.

Alimohamed Noorany

August 13, 2024

This app was perfect until the August 2024 update. Cannot login anymore, and the app closes abruptly. Update; uninstalled and reinstalled the app, and it works perfectly just like before.

11 people found this review helpful

Diamond Trust Bank

August 5, 2024

Hi Alimohamed, we sincerely regret the inconvenience caused. This issue has since been fixed. Please go ahead and access the app.