
Russell Rogers
I like this EV charging system, but after a recent experience I'm looking (and using other options). I believe someone unplugged my car during a charging session while I was in a shopping center but didn't realize it until 20 minutes had past. By the time I got to the car I had a 29 minute idle fee after only 6 minutes of charging. I explained this to their customer service and was told they would investigate. Afterwards, they still charged me, so I'm going to take a break from them.
2 people found this review helpful

GeorgeandSpaz Williams
Over half of the functions in the app say "Something unexpected happened. Check your internet connection." Nope, connection is just fine for every other app. Gaslighting by EA for something broken in their app. Couldn't even charge through the app. Had to start the charging on the station and NFC tap the phone for Members to get it to register our account and thus use our free credits.
18 people found this review helpful

Nikita Bakli
Do not use this app. They have no nighttime discounts: the price stays the same 24/7, and it is the most expensive charging app I know. You can't change your email later or remove your credit card. To charge, they force you to top up $50. Even if you only want to spend the $12 left on your balance, they block it and say the balance is too low. It feels like they always want money stuck in the account so you can't leave or delete it. Absolute trash, worst app. Avoid this garbage charging network.