Eargo

LXE Hearing, Inc.

About this app

Download the Eargo app to personalize your Eargos for your hearing needs and lifestyle preferences. Whether you’re out dining, in a meeting, or watching TV from the comfort of your home, you can be sure you won’t miss a beat. Need additional support or have questions for one of our Eargo experts? No problem! Connect with us under “Contact Eargo” in the app’s Help menu.

Features:

- Use Sound Match to personalize your device to your unique hearing needs. Sound Match appears automatically during first-time app use and can be accessed anytime from the app menu.

- Configure settings like Volume, Treble, and Bass within each program and for each ear. (Features vary by product.)

- Make situational adjustments to your hearing devices from the app. Change the program, mute/unmute, and increase/decrease the Noise Filter for your preferred speech clarity. (Features vary by product).

- Easily access How-to Videos, help articles and the full-length user guide.

- Reference the Eargo 30-day Tutorial to help you adapt to Eargo devices.

- Set up and manage Alerts and Reminders to help keep your devices in tip-top shape.

- Stay up to date by remotely applying Eargo’s latest software updates when available.

Disclaimer

Eargo 5, 6, SE, 7, or 8, their accessories, and application are intended to compensate for mild to moderate hearing loss in adults (those age 18 and older). Eargo 5, 6, SE, 7, or 8, their accessories, and application are not intended to prevent, diagnose nor cure disease and/or hearing loss. Sound Match is a tool designed to give you general information about your hearing and is not a test. Please see a healthcare provider if you have recently noticed a sudden change in hearing, ear pain, and/or discharge. Please stop the use of any Eargo accessory or device if you experience discomfort (e.g. dizziness, uncomfortably loud sounds).

Ratings and reviews

App connects to charger, but fails during update at 3 min. Reinstalled app with same result. Called tech support and was told the issue would be sent to software support and she would call me back in about an hour, that was 6 hours ago...I am unable to use the app, because it won't allow me to get past updating. There is no download page on their website, or tools available for troubleshooting. I'm also less than thrilled with their website. Day 2 and so far unimpressed.

This app (and the Eargo5 by extension) is GARBAGE! The app simply doesn't work; it keeps freezing, restarting, and quits randomly. What is the point of having these hearing aids if I can't even use them properly? What a total joke...I will be returning these hearing aids and requesting a full refund. I would advise everyone to stay away, it's a complete waste of time.

The app no longer works at all. i understand it was just changed. As a fix, start by firing the people that released the latest app. I'm required to log in, but I get, essentially, a blank screen. I can't get passed that to change volume settings, or to program the devices. I called support. She couldn't help and put me on hold. Eventually, my call got dropped. I have an Android phone, Eargo-6. The app used to work. Now nothing works. This is a big problem. CAN YOU HEAR ME?

What’s new

Bug fixes and improvements to ensure a smooth app experience.