2 stars now for a simple reason. Previously easemytrip use to have points for every booking. Now silmply those points are gone, i cannot view it. The worst part is you dont the uses of those points and now simply removed, is that a joke
1. I like EaseMy Trip website very much and have been using since a long time for booking my flight tickets and I Love it but the app is just too slow. 2. Every time you open it and it says optimizing the app which take forever and sometimes app crashes or closes hangs. website 5 star and app 2 star
Bad as well as good experience.... I applied for refund 4 months back but not got until yesterday I booked one more flight from EMT yesterday but not got any confirmation so I called them there I talked to Manju she irritated me I usually don't like to shout on other but she made me shout on her because she was saying that she can not see any transaction in my name but my amount was deducted I got irritated I asked her full name she refuse to tell me I disconnected the call.. After that I got a call from EMT and Apoorv Sharma was there he was so humble and apologize for this mess and than I told him all story he gave me my confirmation and arranged a refund also I am so thankful to him really if you people need to improve your business you should work on your service...
The site fails to provide transparency on the cancellation policies and the customer care staff is not able to provide any resolution beyond the sorry for the inconvenience note. It is a example that Easemytrip has failed to provide essential values like trust and commitment towards its frequent user.. I booked ticket for 3 with refundable tag on Spicejet flight. It was booked under a undisclosed family and friends fare offer which with limited cancellation policy. This is a trust bursting customer service without bringing terms to my notice anytime during the purchase process. Over and above this case is handled in very careless manner by customer care associates without provinding any resolution and not leaving any more desire to EASEMYTRIP service again.
Very frequent updates.. Sometimes 2 times a day.
Its A Great App And Gives Tickets At Cheaper Rates
Cancellation issue fixed,Traveller Change, Cancellation Issue, Coupon in Bus Added
Use IndiGo app to book flights, check-in, check flight status and schedules.