Great job.. I've seen from past few months. App has been developed a lot.. Know the app is very interactive and very easy to use it.. So good job by REDBUS .. Optimisation of app is perfect and there r little minor error so make sure it would be cleared . The app took much time to launch even though there is no app running in background and after opening the app it lagged for a while.. so that's was the issue.
No customer support I booked a ticket of AC sleeper from udaipur to jaisalmer. But bas was only upto barmer. From barmer i have to go from another bus which was in very bed condition and there was no AC. They cheated me. I write to customer care but they did not respond. Never ever book from this application. There is no customer support. If bus operator cheats you, no one will help u. Forget about compassion.
Transaction success but no ticket I book a ticket from redbuss amount was deducted i also received confirmation that money is received by redbus but no ticket final answer from their end amount will credit in your account within 7 days now i wanted to go on the same day.finally i have to cancel trip as again i didn't had the same amount to book bus
Mobile app is much improvised with many new features. Liked it! But still I'm concerned about one thing, Redbus app doesn't show transaction history to the user whereas other bus booking apps have this option which provides clear picture of how much money is paid in which form.
Worst customer service ever experienced 2 hours before my departure time i get to know that operator has not registered his bus with you guys that too after i called him. When i called you guys asking for booking another bus you refused directly that we wont be able to help you. Really!! This much crappy service. Now even after 20 days of cancellation my refund is not processed in my account i dont know that your customer service team is for.
Good App but customer care unresponsive 5 stars for the app. 1 Star for Redbus. I think there is no customer care cell. Lost quite a lot cuz of poor response. But, services are good till booking. Post which you could never contact Redbus for any changes / cancellations. One just lose ones entire money.
Salient features of version 4.00.03
- Several improvements to make the app faster.
- Smoother and more efficient app so that you can book tickets in a hassle free manner
- Seamless experience across different countries
- Bug fixes based on user feedback
'Refer and Earn'- Refer your friends to use redBus and earn upto Rs 500 when your friends travel with us!
Reach out to us at email@example.com if you would like to share feedback/suggestions. Big thanks to all customers for their support!
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