Econt

Econt Express Ltd

About this app

With the Econt application, you can easily manage your shipments and find everything you need in one place.

What are the options for you?
- easily prepare shipments from the Services or Shipments button
- save the data of already completed shipments and use them as a template in the future
- print a shipment document directly from the application
you request a courier with a few clicks
- track your shipments and make changes to them on the fly
- pay online - with ecoints or bank card.

What other benefits do you have?
- you get information about everything new from Econt on the home screen
- our digital assistant Ena helps you with questions
- submit complaints directly from a shipment
- track your claims in real time and receive an opinion in the application.

What's new?
We have added a QR code to the consignment notes in the application for faster and easier service at an Econt office.

We have integrated our virtual assistant Ena in the Contact Us menu to help when needed, leaving the option to separately submit a bug or recommendation in the app.

New functionalities in Prepare shipment:
- Added option for payer when returning a shipment.
- Added recipient address verification with the ability to redirect to an office or change location if necessary.
- Added possibility to add electronic inventory of shipments for legal entities.

We increased the number of digits for shipments to three digits on the home screen for greater convenience.

Ratings and reviews

USELESS. Even though you select English within the menu, the app does not change to English. Some text are in English the buttons and other text are in Bulgarian. If you're going to allow people to select different languages then the language needs to be changed on every screen. I do not know what buttons I'm pressing, so I just select anything 😀 1 star given..I may increase to 2 stars when this is changed.

This app was the only way to pay for a delivery to Econtomat which is very inconvenient. The registration process was slow and I didn't receive the confirmation mail for quite some time and I had to wait for it in front of the Econtomat so that I can pay and get my delivery. The app itself crashes pretty frequently and didn't record the "claims" I made regarding a delivery, which is very shady. The whole Econt delivery service has become the worst in Bulgaria, especially the Dianabad office.

Rating the service, because I couldn't register at all. The verification mail never came. I called the client service, they also tried to solve the issue without success. They removed the POS terminals at the automats and force the clients to register in one of their apps. As much as I didn't want to, I installed the app to be able to take my package. Now I have to go to an office to pay there and after that I will be able to get my package out of the automat. Thank you for the service!

What’s new

Какво актуализирахме:
- Двупосочна пратка -> подготви пратки в две посоки с 10% отстъпка
- Меню с отстъпки -> проследи Отстъпка напред и какво те очаква
- Коригирай подготвени пратки
- Дублирай подготвени пратки