This is hands down the worst app I've encountered. After further discussions with other customers, it appears that the app was created for ecowater to sell more systems as others have indicated their main reason for purchasing. The system itself is not a good system and is not user friendly. The features are selling points but don't actually function as designed. If you already purchased this system it's actually more cost efficient to rip it out and purchase a fleck or Marlo water softener that are maintenance free. You will spend more on the "maintenance/service" in 2 years with ecowater. Total scam!
I cannot register RO. I don't know where to get even the access code as previous reviewer said. Why don't the company fix this basic issue which exists from past 3 months
I was not able to connect to the water refiner with the app using just my mobile device. It gets stuck on the 3rd step and pressing the NEXT button yield no response. I did receive the refiner's passcode, so I was able to complete the registration process on the computer. Once I connected the refiner to my account, I was able to read the stats on the app. I suggest everyone that has issue with registering their water systems access their website with a computer to finish it. Aesthetically, the app looks a little bland and feels a bit dated. The menu button has to be pressed and cannot be swiped to open (not a big problem), same thing with the statistic tabs. Switching between tabs has loading time before information are shown(seems like its not caching data). If you are able to complete the setup, the app is alright; it certainly beats receiving an email/text for every notification.
Can't even register my email address
Doesn't work. I added my ECO system to my WIFI network and this app won't find the system. Even the installation tech was unable to get it to work. The main selling feature for this model and......it doesn't work. And I can't downgrade my contract now. Just pathetic.
This app needs to be updated alerts information can not be cleard and owner information on ease report disappears and does match web site. Email system of alerts does work and most information appears to be correct on app in general. Also there is a lack of support contact for this app
Crash fix on device dashboard
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