4.0
1.53K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Tawasul App is the mobile version of the National Suggestion & Complaint system which is one of the essential eChannels that enable citizens and residents to submit their suggestions and complaints to any government entity in Kingdom of Bahrain easily at any time and from anywhere by utilizing the mobile features that add more value to the services. Every government entity in Tawasul has assigned a dedicated team to handle the suggestions and complaints according to a pre-set performance indicator and timeframe based on the case category.
Updated on
Feb 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
1.52K reviews
Ali AlWatani
February 19, 2024
Cannot login as the front page keeps glitching as if it keeps refreshing itself. (S23 Ultra)
4 people found this review helpful
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Information & eGovernment Authority
February 25, 2024
Thank you for your interaction. Please uninstall the app and re-install it again. If the problem persists kindly send a screenshot and your contact details to the Information & eGovernment Authority through Tawasul system www.bahrain.bh/tawasul
A Google user
September 24, 2018
The Ui for case history needs adjustment. The reply I received had a link but the screen area that displays the answer is very small and the link was shortened that I cannot use it. Links should be clickable and the full response should be displayed in a detailed screen.
14 people found this review helpful
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mimz nasser
August 6, 2020
I've been contacting the ministry of housing since june, and no anwer to my problem from the ministry, i always get the generator message, however my problem was not solved. And today my case was closed without any message, call, email, or any form of contact. Quite disappointed from this app. 3 months of continuous messages in the app but no answer from the ministry. How disappointing.
19 people found this review helpful
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Information & eGovernment Authority
August 9, 2020
Thank you for your interaction. To be able to assist you please send your contact detail & your case number through customer.care@iga.gov.bh

What's new

Minor bug fixes