elGrocer Grocery Shopping App

1.44K reviews
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About this app

Welcome to elGrocer by Smiles. You heard that right – elGrocer now not only supports the use of the Smiles Points program, but it’s also fully integrated.

Pay for groceries with your accumulated Smiles points in just a few taps by connecting your Smiles account.

Not only that, but you can now earn Smiles points just by doing your groceries on elGrocer.

The elGrocer app will not only help you save time but also money on your weekly grocery orders. Connect your Smiles account and save your money. Pay your whole bill with loyalty points. Service fees included!

Order from the widest range of hypermarkets, neighborhood supermarkets, bakeries and gourmet stores in any UAE grocery app.

Get the best deals and freshest fruits & veggies in the most reliable UAE mobile shopping experience available.

For your monthly restock, our in-store team of trained pickers are ready to serve your big basket orders with everything from home & kitchen tools to fresh food and organic groceries

online from our large Hypermarket partners like Coops in each Emirate, Safeer Hypermarkets, Grandiose Hypermarkets, and more.

We are currently the only grocery shopping app delivering online groceries in all of the UAE., Order in all 7 Emirates with the elGrocer delivery app - from Al Mushref Coop in Abu Dhabi - to the Sharjah Coop in Fujairah and everywhere in-between.

Our huge network of over 300+ stores makes elGrocer the only delivery app you need to order everything you and your family can possibly want.

From the freshest Fruits & Vegetables from Organic Food and Coffee to big bulk deals on Diapers from your local Coop.

ElGrocer Specialty Stores have you covered with Gourmet grocery shopping options that vary from Keto to all the veggie freshness you might need. Sit back, relax and spoil yourself with orders from Marks & Spencer, Eataly, PAUL Bakery, or 1004 Gourmet.

From cured prime meat cuts from Prime Gourmet & Arabian Fresh Fish for your seafood needs to your favorite everyday essential spices from Al Adil trading and Bikanervala.

From Al Samadi Sweets & Snacks and Al Douri Coffee & Roastery - to Thimaar market fresh direct delivery we offer unrivalled variety of stores, products, and prices in the UAE.

From Pets Plus treats and toys to the very best cookware from Tavola and Homestyle - you will never need any other supermarket delivery service other than elGrocer. We are your personal mobile hypermarket concierge service.

Not convinced? Here are just a few features that other UAE food apps don’t offer, but we do:

- The elGrocer guarantee

If your ice cream is soggy or your fresh items are not the freshness, or ripeness desired, we will replace them ASAP, no questions asked. That’s an elGrocer promise.

- Shopping List Search

Copy and paste your grocery list from your notes app right into elGrocer and get all your items on one results page. And just like that — you finished a 20+ item order in a few seconds. We told you, search is awesome, and search on elGrocer is on another level entirely.

- elGrocer Click & Collect

Place the order while leaving work - and drop by 5 minutes later by the store and pick up your shop on your way home. OR avoid the hassles of WhatsApp-ing every item to your family member or drive by ordering with our Click and Collect for them to easily get it delivered to their car in the store parking. A Smart way to save on the delivery fees when out & about.

- elGrocer’s personal aisle

Your aisle, personalized! All you ever ordered on elGrocer can be found all in one place, customized just for you, and easy to reorder weekly.
Updated on
Jun 21, 2022

Data safety

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1.44K reviews
Amal Al shidi
June 16, 2022
I never give feedback on any app, but I will on this one because honestly the service is horrible, today was my first time using this app only to face so many issues, from being charged on a canceled order which I had to reach out to rectify to my second order being 3 hours late, I don't recommend this app at all. I order 4:30 only to be told my order will reach me 7:30, after the app telling me it takes 60 minutes to reach me. Unacceptable. Don't waste your time at all, so many better apps..
3 people found this review helpful
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June 17, 2022
Please accept our sincere apologies. Can you please update the order details here or contact us at support@elgrocer.com so that we can have a look into this right away?
natasha weideman
June 18, 2022
Thel layout of the mobile app screen needs some review. The screen shows so much useless info and the bar for "minimum order reached" is a 1\4 of the screen. Add screen to view the items you are actually looking for.
2 people found this review helpful
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June 20, 2022
We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details and screenshots at support@elgrocer.com.
samihul islam
June 3, 2022
Very poor and decisive service. There is a huge gap between the merchant and the picker. They give you coupons that promise 50% but while final billing they do not apply the coupon and later on raising request they say the refund will take 5-7 days. Moreover the items displayed are mostly out if stock which remains unchanged for months in the respective store item list especially for VIVA Supermarket. It wastes the consumer time.
12 people found this review helpful
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June 15, 2022
We apologize for the disappointment. Please share the order details with us at support@elgrocer.com. We will get in touch with you and do the needful. Thanks.

What's new

App Performance Improvements