
نور الهدى رحيم
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"The worst service and the most failure-prone application ever. It has been two months since I placed my order, and it still hasn't arrived. I ordered the latest mobile version from a specific brand, and today a newer model has already been released while my order is nowhere to be found! 😆 Every time, they use 'Black Friday' as an excuse, even though I ordered from other websites in China and Turkey during the same period, and all those orders arrived within a week.
elryan.com
January 17, 2026
Hello Sir ,
We sincerely apologize for the delay and inconvenience. The high volume of orders during Black Friday affected delivery speed. We strive to provide the best service and apologize again for any shortcomings. Deliveries will return to normal in the coming days.

ALHASSEN JASSIM
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ordered an air purifier on Nov 26, not yet delivered as of Dec 28. No company has ever had such delay in my experience. And worst of all is that customer support is worthless, responses are automated (or just a very lousy employee who only copies and pastes) and recently they no longer reply. Also, they have their excuses ready "high demand" for any delay and I've been waiting for more than a month. I will NEVER buy from them ever again. UPDATE: they cancelled my order after a 2 month wait.
8 people found this review helpful
elryan.com
December 28, 2025
Hello and welcome
We apologize for the delay, which is due to the high volume of orders during the Black Friday offers. We kindly ask for your understanding and hope you can excuse any shortcomings on our part.
Please provide us with your order number so we can contact you directly and arrange compensation for the delay as soon as possible.

Muhanned A.Hussain
I had the worst experience regarding the arrival of my order. It has been a month since I placed an order within Baghdad and I still haven't received it. I have already called the Alryan staff four times within the past month, and every time, they say it's going to be delivered to you soon. I'm an old customer who has bought several items over the last few years, including TV screens and air conditioners.
elryan.com
January 14, 2026
Hello Sir,
We sincerely apologize for the delay and inconvenience. The high volume of orders during Black Friday affected delivery speed. We strive to provide the best service and apologize again for any shortcomings. Deliveries will return to normal in the coming days.