
abod . A
I've ordered from the app a couple of times, the app is pretty good, you get almost everything but the problem is with the delivery, it takes way too long and they don't provide any details on when to expect your order to arrive.
1 person found this review helpful
elryan.com
December 5, 2025
Hello Sir, Thank you for using our app and for sharing your feedback with us. We appreciate your support, and we want to clarify that delivery times are currently delayed due to the high volume of orders during the Black Friday offers. Once all Black Friday orders are completed, delivery will return to its normal and faster timeframe.

ali satar
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Before, it was better... I mean, some company, I don't know what's wrong with them, ordered a phone from you on November 22nd, and today is December 10th, and there's still no word. For your information, the first payment has already been deducted. I mean, are you even manufacturing it or what? I don't understand... Edit... And to this day, there's still no change. This company has become really bad.
2 people found this review helpful
elryan.com
December 21, 2025
Hello Sir,Thank you for reaching out to us.We sincerely apologize for the delay in delivering your order,which is due to the high demand during the Black Friday offers.
Please be assured that all orders will reach our valued customers soon.Kindly provide us with your order number so we can follow up on your case accurately.Elryan is at your service

Ray Ch
Extremely horrible customer service, every time I order my order gets rejected because the customer service is unable to reach me, although they have 2 numbers for me and an email and they reach to me on WhatsApp to tell me it got cancelled.
3 people found this review helpful
elryan.com
December 1, 2025
Welcome Sir, and thank you for reaching out. We sincerely apologize for the inconvenience. Our team has tried contacting you several times but was unable to reach you due to missed calls or connection issues. Please provide your order number so we can verify the situation and resolve your issue promptly,We are always at your service.