A Google user
Love the device. But you just pushed a firmware update that failed. It unpaired my device. And the device is stuck with a pink light and I cant turn it off. And yes, the phone and the device were next to each other during the update. If you cant fix this today, I've got to send it back. It's way too expensive to fail on Day 2.
2 people found this review helpful
Oh no! We're so sorry you ran into this glitch, and we're investigating it now. In the meantime, could you try to kill your embr wave app from background and then reopen it? The firmware upgrade will autostart within 30 seconds. This should help you fix that pink light issue. If that doesn't work, please contact us at mobile-support@embrlabs.com
A Google user
I'm finally warmer! Even though everyone I told about this was skeptical, I gave it a shot and am really glad I did. I didn't download the app initially so at first I tried it only using the directions in the box. I was a little disappointed by the temperature only going up/down by 5°. It wasn't until I went online to check the return policy that I found that downloading the app offers up to 20°! As the person who lugs around an electric blanket no more, I just want to say thank you!
7 people found this review helpful
A Google user
The Embr Wave alone has helped shorten my hot flashes, allowing them to be tolerable. But with this app I've been able to fine tune the cooling by adjusting the wave length, duration, and degree sensation. The analysis feature has also given me a great tracking tool to provide my doctor an estimate of how many hot flashes I've had in a day.
11 people found this review helpful