enchat

Enchat Ltd

About this app

enchat is a platform that uses Intelligent, adaptive Voice AI to answer your calls and WhatsApp Business messages around the clock, so you never lose another customer to a missed call or a late reply.

enchat handles the routine conversations that swallow your day - booking enquiries, opening hours, pricing questions, and appointment reminders.
Your AI agent, Hannah is trained to know everything about your company. She speaks naturally, confidently, captures what matters, and hands over to your team the moment a human is needed.

The enchat app puts your entire client communication process in your pocket. Every call, every message, every booking, all in one clean inbox you can check between jobs, on the train, or at home, long after office hours.

What Enchat does:

- Answers phone calls with a natural-sounding AI voice

- Adds a WhatsApp chat widget to your website, allowing potential clients to scan a QR code, and immediately have any questions answered by our AI, 24/7, with 0 human input, and allowing 0 human error.

- Captures bookings, enquiries, and quote requests automatically

- Sends appointment reminders to cut no-shows

- Routes urgent calls to the right person on your team

- Logs every conversation so nothing falls through the cracks

What you can do in the app:

- See every call and WhatsApp conversation in a single unified inbox

- Listen to call recordings and read full transcripts

- Take over any conversation with one tap

- Get push notifications for new bookings and escalations

- Review daily, weekly, and monthly performance

- Update your AI agent on the move

Who it's for:

Independent pharmacies, dental practices, gyms, salons, plumbers, electricians, cleaners, restaurants, hotels — any UK service business that's losing time and revenue to missed calls, slow replies, or not having the capacity for your current enquiry volume. If your phone rings while you're with a customer, or your WhatsApp goes silent overnight, enchat is for you.

How it works:

1. Sign up and tell us about your business

2. We train Hannah on your services, pricing, and opening hours

3. Using your own, or one we provide for you, we connect your WhatsApp Business number.

4. Hannah answers — and you watch it all happen from the app


Support:

Questions? Email [e-mail], visit enchat.co.uk, or call us on [phone].

Download enchat and stop losing customers unnecessarily.

What’s new

Minor bug fixes