E.DIS Netz

4.5
480 reviews
10K+
Downloads
Content rating
Everyone
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About this app

E.DIS Netz GmbH provides a new and free service platform for all E.DIS Netz GmbH customers.

Note: Users of the customer portal can log in to the app with the same access data (e-mail address and password).

You are not yet a registered customer? No problem, use the guest access in our app.

The functions of the app and your advantages:

1) Meter reading acquisition
2) My meter readings
3) Consumption history
4) My area (FAQ)
5) Messages (New)
6) More (fault information, house connections, etc.)

1) Meter reading acquisition
With the app you can transmit the required meter reading manually or via OCR recognition.

What is OCR?
OCR stands for "Optical Character Recognition" and is simply referred to as text recognition in German. This means that the E.DIS Netz App uses the OCR software and your mobile phone camera to read the meter reading as a number format. All you have to do is hold your camera in front of your meter and your meter reading will be recognized within a few seconds (no need to snap a photo).

You can then send off the recorded meter reading and will receive a confirmation by e-mail in a few minutes.

2) My meter readings
Here you can view all meter readings that we have recorded in the billing system.

3) Consumption history
In your consumption history you will find all your consumptions, except for the voluntary readings (intermediate readings), listed in graphic and tabular form.

4) My area
Here you can view your personal data, as well as frequently asked questions and answers (FAQ) about the app.

5) News
You have chosen online communication! All messages are contained under "Your mailbox". If you need help, you can also contact “Support”

6) More (fault information, house connections, etc.)
All additional functions at a glance.
- Customer portal
- Fault information
- house connections
- Co-creators wanted


Use:
You can use our E.DIS network app in just three steps:

Step 1 = Download the app
Download the app here in the Google Play Store.

Step 2 = Registration in the app
Under the "Register" link you can create a new customer account, which you can use for our customer portal and for the E.DIS Netz App. For this you need your contract account and business partner number. If you already have a customer portal account, you can continue with step 3.

Step 3 = Login to app
Log in to the app with your access data and get started. Customer portal users who are already registered can log in to our app with the same access data.

Feedback:
We would like to continuously improve our service and provide you with new innovations. That's why we're happy if you tell us about your experience and opinion in using the app at NetzkundenApp@eon.com.

We look forward to a positive rating here in the App Store.

Service provider:
E.DIS Netz GmbH
Updated on
Feb 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

4.5
480 reviews
Athanasios Tsitsakos
October 2, 2021
My credentials are wrong. I can access my account from website but using the same credentials in the app are wrong.
E.ON GROUP
November 18, 2021
Leider hat die Optimierung unseres IT-Systems etwas mehr Zeit als geplant in Anspruch genommen. Aktuell haben wir die Version 6.0.1 veröffentlicht. Bitte aktualisieren Sie die App und bewerten Sie diese neu. Sollten Sie Hilfe benötigen, melden Sie sich bitte unter NetzkundenApp@eon.com.
Ashley
March 27, 2022
Makes everything very simple and time saving
E.ON GROUP
March 31, 2022
Lieben Dank für Ihre Bewertung und das Feedback. Bei Fragen erreichen Sie uns unter NetzkundenApp@eon.com.
Arjan Saraci
November 26, 2020
Toll
1 person found this review helpful
E.ON GROUP
November 30, 2020
Lieben Dank für Ihre Bewertung.

What's new

kleinere inhaltliche Anpassungen,
Bug Fixing,
Kundenumfrage