
Jean M A Blackbeard
In general the app has been helpful. However, of late it has been more faulty which is frustrating for both my child and myself. Locator is wrong even when refreshed, have to repeatedly enter time increase for it to work, time increases doesn't always reflect what was entered. I think it's ridiculous that the app does not allow parents to be alerted of all inappropriate contents accessed. Lowest setting allows parents to be informed if their child accesses 50+ inappropriate websites per week.
11 people found this review helpful
Hi Jean, sorry for the problem. We can help you if you follow the instructions at: http://support.eset.com/kb6473/ and create a support request directly from the application from the device where our application is not working correctly. Thank you for your help.

A Google user
This app used to work really well, I have been using it for years. Around 10 days ago the "instant block" feature stopped working properly. I raised this with support, followed request to submit log files for all devices etc. The ticket got "escalated" a few days ago and I have heard nothing since. No indication of whether the issue is actually being addressed or just ignored.
42 people found this review helpful
Hello Paul, if you reported the issue, probably it was forwarded to analyze to our development team and will be fixed shortly. Apologies for the issue and thank you for your patience.

Mersiha Čaušević
This app has really helped with monitoring and controling what and for how long kids are spending their time online. It also provides accurate and reliable location. It is too bad that the service of parental control will be ending soon... :(
4 people found this review helpful