Esri Support

The Esri Support app brings Esri’s self-help resources, assisted-support services, and case management features directly from your smartphone.

With the Esri Support app you can:
1. Find answers to your questions and solutions to technical issues.
2. Navigate to product support pages and important featured content.
3. Explore the GIS Dictionary,, and other support resources.
4. Contact Esri Support directly by phone, submit case requests through a web form, or chat with us online.
5. Learn more about how to get support and the benefits of Premium Support.
6. Check on the status of your existing support cases, view your case history, review resolution notes, and more through the My Esri portal.

Get the app to access the full features and functionality of Esri Support App anywhere, anytime.
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What's New

New Offline access to System Design Strategies.
Improved Access to technical Support Information.
Improved Case Management.
Improved Process To Get Support.
New Perpetual Sign-in.
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Additional Information

February 13, 2020
Varies with device
Current Version
Requires Android
Varies with device
Content Rating
Interactive Elements
Users Interact
Offered By
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