Esri Support

The Esri Support app brings Esri’s self-help resources, assisted-support services, and case management features directly from your smartphone.

With the Esri Support app you can:
1. Find answers to your questions and solutions to technical issues.
2. Navigate to product support pages and important featured content.
3. Explore the GIS Dictionary, Wiki.GIS.com, and other support resources.
4. Contact Esri Support directly by phone, submit case requests through a web form, or chat with us online.
5. Learn more about how to get support and the benefits of Premium Support.
6. Check on the status of your existing support cases, view your case history, review resolution notes, and more through the My Esri portal.

Get the app to access the full features and functionality of Esri Support App anywhere, anytime.
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What's New

Simplify case submissions with a new or existing system profile.
Submit a case on behalf of a colleague.
Manage or create a system profile within the app.
Request permissions to connect to new organizations.
Navigate additional items with our new hamburger menu.
Manage closed cases, open and closed bugs, and enhancements.
Conveniently view your organization permissions.
Contact your organization’s administrator with one click.
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Additional Information

Updated
February 11, 2021
Size
Varies with device
Installs
1,000+
Current Version
1.0.154
Requires Android
Varies with device
Content Rating
Everyone
Interactive Elements
Users Interact
Permissions
Offered By
Esri
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