
Niles Aronson
When we first bought the cameras, the app worked fine and we could always have updates on our security. The past 6 months or so. All of the cameras are constantly losing connection. Even though there's no issues with the Wi-Fi or their power supply. It constantly shows that they're offline or if we try to load any of the previous nights video, it constantly tells us that there's no record whatsoever of the past any time. So that means it's not saving any of the video to its logs anymore.
9 people found this review helpful
Hi Niles, thank you for your honest review. Please ensure you are using a seperate 2.4 GHz WiFI network. There may be connection issues when using a continuous dual band network. We would love to help make this right and please use our site support. Best regards, Yvonne M. Defender Customer Experience Expert

Mark Robarge
Starting June 15th, my system no longer does real time notifications of motion detection. Things are recorded,but come in hours later on the app. I tried everyththing with customer service and even rebooted my cameras. My internet service has not changed. This leave me with thinking there is something wrong with the app. Frustrating. Was a reliable system for the past 4 months. Hope this is not phasing out so soon.
11 people found this review helpful
Hello Mark, Thank you for bringing this to our attention. There was an issue on the back end, it has been resolved. Please contact our support team if you continue to experience any issues. Thank you for your patience and understanding.

Christopher Baker
The app is easy to use and functions well. The cameras are slow when tracking people. For instance, I can walk past the one in my car port, and at a fast-paced walk, it will lose track of me and go back to its normal position. Also, the human recognition mode really does not work. The cameras alert on our dogs, the trees, and even traffic on the street. I was able to make some adjustments that limited some of these issues. All said, for the money, they are excellent cameras.
8 people found this review helpful