8.4K reviews
Content rating
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About this app

Eurostar and Thalys have joined forces under the Eurostar name and a single new-look app. Discover the very best deals, destination inspiration, and manage every booking with ease. Our app helps make your high-speed train trip simple, fast, and fun. And it’s available in English, French, Dutch, and German.

Here's what you can do with our app:

Snap up seats to over 100 destinations in France, Belgium, the Netherlands, and Germany.

Keep your tickets safe and sound in the app or in your Google Wallet.

Find the cheapest fares with our Low Fare Finder.

Manage your bookings on the go and change your travel dates, seats, or travel arrangements.

Check your points balance or spend your points.

Access exclusive discounts and benefits using your digital membership card.

Allow notifications to receive live travel information and exclusive offers.

Certain Club Eurostar members can use the app to get access to our priority gates (depending upon your membership level).

Certain Club Eurostar members can use the app to get entry to our exclusive lounges (depending upon your membership level).

So, what are you waiting for? Download the Eurostar app now and take your trip even further.
Updated on
22 May 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance and Device or other IDs
This app may collect these data types
Personal info and Financial info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

8.16K reviews
René de la Rie
26 March 2024
Terrible. A big step down from the Thalys app, which already wasn't great. It has bugs. It cannot remember that I am a senior and even when I change it from adult to senior, the app still says adult. The worst change compared to the Thalys app is that you cannot select seats anymore, not even in first class. The trains are fully booked much of the time and overpriced due to their monopoly. There aren't enough trains relative to the demand and it becomes harder and harder to find a seat.
4 people found this review helpful
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PatrickE Collins
23 March 2023
Confusing choices between which of the Eurostar and rail planner apps to use. It seems difficult to make a seat reservation as well. Changing a seat reservation had to be done on a browser. I think if Eurostar set expectations lower people would be happier with the app but as it is expectations are high and the results are difficult.
3 people found this review helpful
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Eins Zwo
14 May 2024
I'm glad Eurostar exists. The service is great. But this app is mediocre at best. I've been using it for 2 years ish. Logs me out regularly and without warning. No way to show live delay info for a given booking. You have to repeatedly enter your passenger details, it does not save them. For 3 days I couldn't download my tickets or refresh bookings, just says "please try again, we're having problems". Had to reset all app data for it to work again.
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What's new

We've made some improvements and fixed a few bugs to make our app even easier to use.

We've updated our app so, if you book to travel from today, our tickets are now more flexible than ever before. And from 04 November, you’ll be able to travel in our new travel classes: Eurostar Standard, Eurostar Plus, and Eurostar Premier.