EW Pay

EastWest Bank

About this app

EastWest has developed the first ever Android Mobile app in the Philippines that transforms your NFC capable Android device into a VISA EMV contactless card emulator.  Your VISA card's transaction credentials are tokenized and then safely stored in your device in compliance with VISA encryption standards. This is the same standard that renders your plastic EMV card un-hackable.

Once installed on your device and you have been properly authenticated during our secure enrollment procedure; just launch the app and tap your Android phone against a contactless capable point of sale credit card terminal, and you're good to go.

Be among the first!

Plus, enjoy these convenient functionalities with EastWest Pay:
Tap to Pay:
o Use your smartphone to pay for your purchases
Lock and unlock:
o Protect your card against online fraud. Be Smart! Lock it while it is not in use.
Check your balance:
o Conveniently check your current and previous account balances and its latest transactions
Card viewing:
o View your card details via EW Pay for easier online shopping!

Ratings and reviews

It's convenient when it's working. But most of the time, you can't really rely on using this app instead of your physical card. Server is offline most of the time. List of transactions is loading infinitely, if it loads, it will be just 5 or 6 items, which is not that helpful at all. Digital banks already have this feature where you can check your list of transactions real-time, and can view all if needed. Unlock/Lock feature is almost useless if server is offline most of the time.

I locked my card previously. Now, I can't unlock it anymore. Nothing happens when I click the unlock button. In fact, the app can't get any information about my card. It won't list my transactions, my balance, etc. So, I reinstalled it, hoping it will solve the issue. But now, every time I try to add my card, the app exits after entering the OTP. Whenever I launch it again, it will say that my session has expired and that I have to restart the app. And it just becomes an endless loop. Trash.

app is no longer working it says "app error. EW Pay app crashed due to its own issues. please wait for an update to fix the problem, or submit feedback through in-app customer service channel."I already did a lot of trouble shooting and even called the hotline, I was advised to wait for 3 business days since the IT team will take a look into it but it isn't fixed yet.