
Sumayyah Shaikh
I placed an order worth 200 riyals to get free delivery. When it arrived, there were 3 missing items which totaled around 60 riyals. This was deducted from the bill but then they charged me for delivery, so I only recieved about 40 riyals refund. It was not my fault that they did not have the missing items, so why am I being charged for delivery? I only placed the order because of the free delivery in the first place. I tried contacting customer service but it's just an automated robot.
13 people found this review helpful

Faisal Javed
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Take2# getting worst day by day. getting errors from last 3 week the store is busy try again after 15mins and the 15mins never finish, addionally I am pro user from april 2024 but now always once I added something evern 50+ order, they always try to add 10SR delivery fee, which should be free. Nana app team has not focused now, they moving right and left beauty pharmacy carwash, all are out of sync. I tried getting help with them there are no real people, AI answer and never solve any problem.
19 people found this review helpful

ahmad fakeer
حاجات كثيرة دايما ناقصة في البرنامج.. راح يخليني ما اشتري نهائيا او اشتري جزء من هنا وجزء اطلبه من برنامج ثاني .. always shortage in some items in the app, that makes me either order from another app, or order from here and the other items from another app, that's will be high cost and time for me.
5 people found this review helpful
نعتذر عن الإزعاج الذي تسببه نقص بعض المنتجات في التطبيق. نحن نفهم كيف يمكن أن يؤثر ذلك على تجربتك، ونقدر ملاحظاتك. نتمنى تزويدنا برقم طلب سابق للمتابعة اكثر او التواصل عبر الواتس اب