Excellus BCBS

Excellus

About this app

Excellus BlueCross BlueShield is a nonprofit independent licensee of the Blue Cross Blue Shield Association. All rights reserved.

Excellus BlueCross BlueShield members can use our app to log in and access health plan information on-the-go.

You will have instant and convenient access to:

- View and Order Member Card(s)
- Track Deductibles and Out-of-Pocket Spending*
- Check Coverage
- Find a Doctor, Urgent Care or Hospital
- Go Paperless
- View and Filter Claims

*Please note that spending charts are only applicable for High Deductible health plan members.

Ratings and reviews

There's a lot of information that you can't get to in this app, like individual deductible and out of pocket met for the year. It has an option for fingerprint sign on, which I've enabled multiple times. It never offers for me to use it when signing in, and when I go back to the settings, it's turned off again.

Edit: Keeps crashing when trying to use basic functions! This app is a joke!! - Original: Useless. Was able to log in once and then never again, keeps giving errors after 2FA. When I was able to log in, viewing my insurance card didn't work at all, which is... a big reason why I want this app on my phone, in case I don't have my card with me but I need the number. Hope things get fixed soon, I wish big companies like this actually made usable apps but alas.

Every time I try to view my claims information, the app crashes. This happened on my Samsung Galaxy Note 8 and it is happening on the Note 9 too. This means the app is basically useless to me. I tried to email the developer about it, but got back a delivery failure notice, because apparently the email address given on this page does not exist!

What's new

Minor enhancements and bug fixes.