Excellus BCBS

3.8
295 reviews
Content rating
Everyone
50K+
Downloads
Content rating
Everyone
Learn more
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About this app

Excellus BlueCross BlueShield is a nonprofit independent licensee of the Blue Cross Blue Shield Association. All rights reserved.

Excellus BlueCross BlueShield members can use our app to log in and access health plan information on-the-go.

You will have instant and convenient access to:

- View and Order Member Card(s)
- Track Deductibles and Out-of-Pocket Spending*
- Check Coverage
- Find a Doctor, Urgent Care or Hospital
- Go Paperless
- View and Filter Claims

*Please note that spending charts are only applicable for High Deductible health plan members.
Updated on
Apr 9, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.8
290 reviews
Kathy Marsh
June 18, 2024
There's a lot of information that you can't get to in this app, like individual deductible and out of pocket met for the year. It has an option for fingerprint sign on, which I've enabled multiple times. It never offers for me to use it when signing in, and when I go back to the settings, it's turned off again.
12 people found this review helpful
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Alex Kobayashi
May 29, 2024
Edit: Keeps crashing when trying to use basic functions! This app is a joke!! - Original: Useless. Was able to log in once and then never again, keeps giving errors after 2FA. When I was able to log in, viewing my insurance card didn't work at all, which is... a big reason why I want this app on my phone, in case I don't have my card with me but I need the number. Hope things get fixed soon, I wish big companies like this actually made usable apps but alas.
15 people found this review helpful
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wahsohkwiios
February 15, 2023
Fix your website for Mobile phones. Logging in is literally worse than pulling teeth (I am at the dentist.) Trying to type in the Username duplicates letters at random, then when you try to delete it also skips around and deletes at random. If the app developers aren't in charge of the website then please, at least pass the message along.
10 people found this review helpful
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What’s new

Minor enhancements and bug fixes.
Content rating
Everyone
Learn more

App support

Phone number
+15854541700
About the developer
Excellus Health Plan, Inc.
mobile.support@excellus.com
165 Court St Rochester, NY 14647 United States
+1 585-414-3179

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