Excellus BCBS

Excellus

About this app

Excellus BlueCross BlueShield is a nonprofit independent licensee of the Blue Cross Blue Shield Association. All rights reserved.

Excellus BlueCross BlueShield members can use our app to log in and access health plan information on-the-go.

You will have instant and convenient access to:

- View and Order Member Card(s)
- Track Deductibles and Out-of-Pocket Spending*
- Check Coverage
- Find a Doctor, Urgent Care or Hospital
- Go Paperless
- View and Filter Claims

*Please note that spending charts are only applicable for High Deductible health plan members.

Ratings and reviews

Whomever is working on this app needs to be fired and replaced with somebody who is competent. This is one of the worst apps for something so important as health. the app never works for what I'm trying to do in it. I can never just sign in, always an error. Constantly have to change my password because its saying my saved password is wrong. Can't set up fingerprint for easy sign in so not sure why it even has the option. FIRE THE PERSON IN CHARGE OF THIS.

There's a lot of information that you can't get to in this app, like individual deductible and out of pocket met for the year. It has an option for fingerprint sign on, which I've enabled multiple times. It never offers for me to use it when signing in, and when I go back to the settings, it's turned off again.

Edit: Keeps crashing when trying to use basic functions! This app is a joke!! - Original: Useless. Was able to log in once and then never again, keeps giving errors after 2FA. When I was able to log in, viewing my insurance card didn't work at all, which is... a big reason why I want this app on my phone, in case I don't have my card with me but I need the number. Hope things get fixed soon, I wish big companies like this actually made usable apps but alas.

What’s new

Minor enhancements and bug fixes.