Excellus BCBS

Excellus

About this app

Excellus BlueCross BlueShield is a nonprofit independent licensee of the Blue Cross Blue Shield Association. All rights reserved.

Excellus BlueCross BlueShield members can use our app to log in and access health plan information on-the-go.

You will have instant and convenient access to:

- View and Order Member Card(s)
- Track Deductibles and Out-of-Pocket Spending*
- Check Coverage
- Find a Doctor, Urgent Care or Hospital
- Go Paperless
- View and Filter Claims

*Please note that spending charts are only applicable for High Deductible health plan members.

Ratings and reviews

I just switched to Blue Active PPO because my previous plan with Humana is no longer available. I downloaded the app, tried to log in, and received an error message; "the action couldn't be completed, try again." I decided to wait until after January 1, when my account was active. I tried logging in today and got the same results. BCBS is a huge company with a pretty darned good reputation. I don't understand why their mobile app is such garbage. I un-installed it. It's not worth the frustration

I would like to review this app, but I have not been able to sign in. When I try, it says the operation cannot be completed and tells me to try again. If I try with an inaccurate password, it gives a different message, which seems to suggest it's an app issue. I uninstalled and reinstalled the app and tried again - it sent me an identity verification email, then told me again the operation couldn't be completed. Please fix! I'd love a functional app to access my insurance information.

There's a lot of information that you can't get to in this app, like individual deductible and out of pocket met for the year. It has an option for fingerprint sign on, which I've enabled multiple times. It never offers for me to use it when signing in, and when I go back to the settings, it's turned off again.

What’s new

Share your member ID card and minor bug fixes.