Extra Space Storage

Extra Space

About this app

The Extra Space Storage app serves all Extra Space Storage customers. You’ll have quick and easy access to facility information including the facility address, operating hours, and contact information. The best part is you’ll never have to worry about forgetting your gate code again because we’ve put it on the home page of the app for easy and convenient access!



You can now also access My Account through the Extra Space app. With My Account, you can manage payments by making single payments when your bill is due or setting up Easy Pay, and you’ll have the ability to update your account information.



At participating facilities, the app also makes accessing your storage unit and storage facility as easy as the push of a button. Download the app today to experience Digital Access at Extra Space Storage. Not sure your facility offers Digital Access? Feel free to check on the website or call your store manager.



With the Extra Space Storage app, you can now enjoy the following benefits all from the convenience and ease of your phone:





Easy access to My Account where you can manage payments and update account information
Bluetooth technology that allows you to open your gate without ever touching a keypad again (participating facilities)




Never forget your gate code again
Real-time tracking of access activity for your unit (participating facilities)
Easily share access to your storage unit with family, friends, or movers without giving out your access code or keys (participating facilities)
Easy access to help
Leave feedback via the app – we love hearing from our customers!

Ratings and reviews

I wish it could do more on here, it works for what it needs to. EDIT to response: Of course! I want to explain more. 4 out of 5 is just not perfect; referring to the app itself, not the facilities. Every unit me, my family, n friends have used was always clean and accessible. Cust. service is always great as a whole and local mgmt. is understanding of all reasonable accms. The app it's great for the gate, I wish it were more interactive with units, lighting, and doors. Also contact if I'm late

this place is one of the best storage places around. the facility is so clean it looks as though it's cleaned by a cleaning service. everything that is put out for use is in tip top order and even the lifts that the customers are able to use to help with heavy loads work perfectly. there's lots of lighting to be able to see things, absolutely zero rodents or bugs, which is rare from what I've seen from other storage places. the staff is extremely nice and the prices are great too.

The app usually works fine, but for the past couple months when I try to pay my bill it just says "Unable to load". Usually if I've a problem with an app I just hold the app icon a couple seconds until 'app info' pops up, press 'Force stop', 'Storage & Cache', 'Clear Cache' and/or Clear storage', to totally reset the app to default settings. But that rarely works and I just wait until it acts right on its own. Odd, since if your payment is late you get penalized for non-payment.

What’s new

Released 'Schedule Move-out' feature, allowing clients to inform their rental facilities of both intent to move out and completion of move out responsibilities -- useful for coordinating assistance or managing a contactless experience.