Still along way to go before it's as quick and easy to use as viagogo app. One thing we have been asking for them to do for years is to be able to increase and decrease ticket splits but still not accessible on last update. Also having to put seat or Standing numbers in is a big down fall. Only on app and doesn't apply off main web site. Come on stubhub need to keep up with competition please and get ahead of the game.
Doesn't offer same features of web version. Can't search by zone. Displayed prices interfere with ability to view other seats. Can't default search to view prices with fees. Why would anyone want to see prices without all the fees? Never has been one improvement to this app since its inception.
Beware. I was looking at tix to an event and did not purchase, yet i received an email stating that id purchased them. When i called customer service they told me it was because of some one click purchase feature that i never signed up for and dont recall ever seeing before. The only restitution the offered was to relist the tickets and wave the 10% fee, but given these tickets were well above market price and prices for show were falling this provided no restitution. Now i cant even go to this show so im trying to resell them to recoup some of my money and the app keeps telling me "there was a problem processing your request please try again later" Its unfortunate that they chose to lose a customer over a $130 and a flawed feature they added to their app. Ive used competing services and apps and didnt have an issue so consider this before using this one
They closed my account the day of the concert so I couldn't access my tickets. So when I called they just put me on hold for the hour. As any human I just hung up. I missed the concert because of it being locked and after a week of wasting my time they said I'm s.o.l of my 113. Don't waste your time please. Go through ticket master. Stub hub isn't a smart idea and they obviously don't care about costumers
Still a good place to find great deals, but seat selection has gone downhill. Devs: Test this out by trying to select a seat at Safeco field (Seattle Mariners). Once one section is selected the price popup gets in the way of selecting additional sections for comparison. Then try the Ticketmaster or SeatGeek app and see how much easier it is.
DO NOT INSTALL. You are wasting your time. The app serves no purpose because it does not recognize your login credentials, thus keeping you from viewing your tickets (which is the reason to get the app).I Useless. The website works just fine. Don't waste time with the app!
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