I downloaded the new update and it will not allow me to buy tickets. I've put in all the appropriate information but it still asks me for 3 digit cbc when I've already entered it. I 've been a user of stub hub for 6 years but this makes me want to go through someone else. Please fix this or I will no longer use you guys and I will tell everyone I know.
Pretty easy to use and prices are competitive. I wish it had a seating map instead of just a section map. Also an "add to cart" feature would be helpful. A large group of us wanted to go to a game and we wanted to sit in 3 rows instead of a long line. I had to go section by section, row by row and write down the seat numbers to try and get us sitting directly in front of eachother instead of some of us way off to the sides. Had to make 3 seperate transactions and pay 3 separate convinance fees. Not cool. After that smooth sailing tho
Worst experience ever. Nothing like standing outside Yankee Stadium with your children in tears because stubhub cancelled your order before the game. Great job.
No improvement with each update. Still can't search by zone, and the pop up prices still block ability to choose other nearby seats. I only use the online version. Please make the app have the same features as online and please make it so we can choose to only see tickets with fees. Why would anyone want to see ticket prices without all the additional fees? I've been making these suggestions for years to stub hub directly, and not one of them has ever been implemented.
This app gets one star because stub hub charges ridiculous fees. The fees are the cost of another ticket, it's insane! I use box offices whenever possible because of this.
Cannot log in. I can log in using a browser on my phone. But when I use the app it says "We couldn't find an account with this email address and password." Tried multiple times, uminstalled, reinstalled. Can't log in
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