The app is useless. I set up username and password maybe two weeks ago and was able to log in. Saved my new username and password to my password manager and set fingerprint access which also worked but now when I try it says invalid credentials. My credentials are correct. This app is stupid and frustrating. Why bother putting apps out of the are so broken that you can't login twice with the correct credentials.
2 people found this review helpful
This app has a long way to go. It certainly wasn't ready for deployment to the production system. Can't login, can't reset password, if you press the back button in the app, it doesn't clear the password originally put in....bad security planning. Either prioritize a functioning, secure app or don't have one at all. What it currently is should be an embarrassment.
30 people found this review helpful
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Unusable...was working just fine until the last update. Now, does not allow me to login nor sends out an email for a password reset. Update: 5/22..it has gotten worse. I am the member and now it does not allow me to view MY benefits. Support says, hey you must call...um why? Horrible app, unusable, and support has no knowledge of app.
16 people found this review helpful