
DMG! Red Fury
Customer Service is horrible. Had an issue as a returning customer. Can't get in the app and no one in customer service seems to know what they are doing. I have screenshot and sent the same email multiple times to fix the problem but no one can be bothered to listen and actually fix it. I keep writing zero on the feedback reviews. The said the email edited me my benefits but I still don't have a copy, and I can't see anything on the web browser either. Very dissatisfied.
4 people found this review helpful

Mikel Beck
Lots of bugs in this app. For one, when trying to enter a prescription no matter what I enter or how I try to enter it (take a picture or enter it myself) it says "please enter a valid image". There's no way to do that. Another one is when trying to view an EOB it shows the spinner like it's going to do something but never gets around to showing the EOB. There are more but those are the big ones I've found so far
2 people found this review helpful

Samantha Servin
This app has a long way to go. It certainly wasn't ready for deployment to the production system. Can't login, can't reset password, if you press the back button in the app, it doesn't clear the password originally put in....bad security planning. Either prioritize a functioning, secure app or don't have one at all. What it currently is should be an embarrassment.
100 people found this review helpful