![](https://play-lh.googleusercontent.com/a/ACg8ocJwhgr-9McWvn229wEveBOG3jUU4Y0pBW1cSo8Nq67Vq_EIZg=s32-mo)
Yuba Mundo
As always, worked perfectly fine until they did an update! Old app was fine, nothing needed changing, but now after they updated the app it will no longer find my BLOODY EXPENSIVE pedals! Seems they're blaming user error in some of the other reviews!!! Never had any issues with the old app, and before any stupid questions, YES, they are charged and flashing, waiting to connect.
3 people found this review helpful
Favero Electronics srl
February 12, 2024
Hi Yuba, thanks for reaching out! It may as well be a simple connection problem if your pedals are already associated with another device via Bluetooth. Our best suggestion is you make sure you unpair Assioma from surrounding devices and try to connect them to the app again. If the problem persists, please get in touch with support@favero.com.
![](https://play-lh.googleusercontent.com/a/ACg8ocINF9pFnrHH_yFPWNWBeAHa8xkTdx7AKdfqJpcT6fgMAThw4g=s32-mo)
Pat Chambers
Really poor experience. Often takes an hour to connect even though I can see my phone's bluetooth has detected the pedal. Fantastic pedals; dreadful app. Unfortunately, you can't trust the numbers for the former without the calibration from the latter. An infuriating achilles heel to an otherwise excellent product.
2 people found this review helpful
Favero Electronics srl
January 23, 2024
Hi Pat, We're deeply sorry for our late follow-through, but we're happy to let you know that we have been working hard to improve the app. We invite you to download our newest version, which should solve the issue. Don't hesitate to give us your renewed feedback so we can understand your new opinion on the app and work accordingly. Thank you.