ROSA Feedback is the complaint management app for registered technicians of AkijBashir Group (ABG).
Technicians use the app to see the complaints assigned to them, check the details, and record the action they have taken, so the ABG team can follow each case through to the end.
What you can do in the app:
- Sign in with the phone number and password provided by the ABG ERP team
- See your assigned complaints on the home screen with their current status: Pending, Ongoing, Completed, Hold or Rejected
- Filter complaints by status to find what you need quickly
- Open "See details" to read the full details of a complaint
- Use "Take action" to fill in the form describing the action you took on a complaint
- View your profile
Who this app is for:
This app is only for registered ABG technicians. There is no sign-up inside the app. Your login credentials are created and shared with you by the ABG ERP team. If you are a registered technician and have not received your credentials, please contact your ABG representative.
Privacy:
The app does not use your location, camera, contacts or photos. Please read our privacy policy for details on how information is handled.
Complaint handling app for registered AkijBashir Group technicians.