Laya App

Laya Healthcare

About this app

At laya healthcare we are constantly trying to make things a little easier for our members and our recent app update allows you to manage your health insurance and healthcare needs all in the one place.

Simply take or upload a picture of your day to day medical expense receipts and submit them directly to our Claims Department for assessment through the Laya App.

We have also amalgamated our CareOnCall app so that members can contact Digital GP services including face to face video consultations with a GP, an online prescription service and access to home testing kits. Because this is an app you will want to keep using, we’ve enabled touch/face id for Android and Ios for speedy and secure login.

Features include

• Check your Cover
• Easily submit your day to day claims - 24 hours a day, 7 days a week.
• Have your claims paid directly to your bank account
• In -app claims notification
• Review claims previously submitted through the Laya App
• Access Member Details
• Update personal or payment details on your account.
• Book a GP Video Consultation
• Order a prescription
• Order a home testing kit
• Access Healthcoach, 24/7 Mental Wellbeing Support Programme and Physioline
• Login with Touch or Facial recognition
• Use the same login details as your online Members Area login if you have already created an account

If you experience any difficulties with the app you can also submit your claims through this link https://www.layahealthcare.ie/webclaims/

Laya Healthcare - looking after you always

Ratings and reviews

I registered, confirmed on the email sent by Laya, which then brings up the Login screen. When I try to log in it tells me I have not confirmed. Aaarghhh. Also, when logging in you cannot see the characters of your password. Poor. Update: To use the app you must sign in with your password every time. Why??

it works but it's not user friendly and at this very moment nothing actually works in the app. they keep increasing costs but the app for example hasn't changed since I use it (5 years). honestly not worth it

Login issues, repeatedly: First, it is absolutely overkill having to accept each of the Data processing requests individually, each and every time I open the app. Put all in one accept/reject and remember that so we do not have to click four distinct accept/reject notifications each and every time. Second, I forgot my password so I cannot use that password again. Allow us to reuse it. I have clicked the fingerprint sign-in, but I still get a request for the obscure password. Fingerprint only!

What’s new

At laya healthcare we are always working to make things a little easier for our members and our recent app update includes the following:

- Library updates for an enhanced and robust framework

To enjoy the best possible experience, and to ensure you have access to all our latest features, we recommend that you update to the latest version as soon as possible.