Laya App

At laya healthcare we are constantly trying to make things a little easier for our members and our recent app update allows you to manage your health insurance and healthcare needs all in the one place.

Simply take or upload a picture of your day to day medical expense receipts and submit them directly to our Claims Department for assessment through the Laya App.

We have also amalgamated our CareOnCall app so that members can contact Digital GP services including face to face video consultations with a GP, an online prescription service and access to home testing kits. Because this is an app you will want to keep using, we’ve enabled touch/face id for Android and Ios for speedy and secure login.

Features include

• Check your Cover
• Easily submit your day to day claims - 24 hours a day, 7 days a week.
• Have your claims paid directly to your bank account
• In -app claims notification
• Review claims previously submitted through the Laya App
• Access Member Details
• Update personal or payment details on your account.
• Book a GP Video Consultation
• Order a prescription
• Order a home testing kit
• Access Healthcoach, 24/7 Mental Wellbeing Support Programme and Physioline
• Login with Touch or Facial recognition
• Use the same login details as your online Members Area login if you have already created an account

If you experience any difficulties with the app you can also submit your claims through this link

Laya Healthcare - looking after you always
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What's New

At laya healthcare we are constantly trying to make things a little easier for our members and our recent app update includes stability improvements and bug fixes.

These include:

- Improved stability of fingerprint login
- Improved stability around claims processing
- Other bug fixes and optimisations

To enjoy the best possible experience and to ensure you have access to all our latest features, we recommend that you update to the latest version as soon as possible.
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Additional Information

May 18, 2021
Current Version
Requires Android
7.0 and up
Content Rating
Offered By
Laya Healthcare
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