
Carles Camarasa Botella
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It used to work until the update (from Blue to DuoxMe). My fermax has the warning of low signal, but it was the same with the old version and was working. For some reason, it works okay with my girlfriend's phone. EDIT: "Concierge" mode was enabled on the main account. After disabling this option, it works again 😊
Fermax Electronica, S.A.U.
March 24, 2025
Hi Carles, thank you for taking the time to update your review.

Matt P
Does not work with Fermax Duox Plus Veo Wifi. "Sees" my 2.4GHz wireless network but then errors out with 900 without explanation. Fermax does not list any required specs for wifi other than "2.4GHz" (ie no indication if they require B, G, N, WEP, WPA2, channel widths, DFS, etc). The help page for the 900 error just says there was some problem with the app connecting to the Fermax device's built in wifi...ie problem between THEIR app and THEIR hardware. Developer has LOTS of room to improve.
1 person found this review helpful
Fermax Electronica, S.A.U.
March 4, 2025
Hi Matt, in order to help you solve this issue we would like you to contact us through the app, from Settings » General » Contact with Fermax and indicating the ticket number #285943. You can also consult the WIFI specs of the monitor (IEE standard) in our support centre. Regards.

Nadine Vanoost
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Since it changed to DuoxMe, this app is nothing but trouble. I'm not the only one complaining here. I've had to reinstall it already several times. Video doesn't work, app signs me out, app is blank, can't sign in, can't create new account,... always something already all week. What if I were traveling? Solve your app problems!! I do not recommend this product at all.
1 person found this review helpful
Fermax Electronica, S.A.U.
February 20, 2025
In order to help you, please write to us from the app in Settings - General tab - Contact Fermax, indicating the reference ticket #286639 and more details about your incident. We look forward to hearing from you.