
A Google user
Terrible support, unable to reset password as it says I did not register any email account, despite the fact that I've already registered both email and contact number. Emailed them regarding the log in issue, and explained why I wasn't able to reset via app, all 3 times was told to reset password via app even after being told I can't. Hotline is useless as it never ever got through. It's a fairly easy to use app, until you faced a problem and they just don't bother.
12 people found this review helpful

A Google user
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Just log in, have not start anything. Remarks shown (Your session has expired. Please login again) I haven't start the application, just log in only. Session expired?! I re-login again. Same remarks happened. So I uninstalled n installed the apps again at least 3 times. Still the same remarks happened for the 3 re-installed. 🤦♀️At the clinic, we need show to the staff before they can attend to us. But HOW with this problem. Already sick n feel uneasy still need to solve this apps problem. 🤮
9 people found this review helpful

A Google user
if there is the option for no stars, I will pick up that option. the app doesnt load properly (though you have stable and good connection), doesnt allow you to log in seamlessly (you gotta wait a thousand years and sometimes you will encounter an error), doesnt load the list of clinics properly (just in case the one you used to go dropped out of the list), doesnt filter the search list properly, etc. basically, this app is bound to fail.
23 people found this review helpful