Hey, this app has worked fine in the past but I just got the new s22 ultra and it does not load. I've tried clearing the cache, deleting and reinstalling the app, restarting, and nothing seems to work. I'm going to assume the app needs some updates to be able to work with this model. Just wanted to give a heads up so this can get resolved quickly.
166 people found this review helpful
While the app UI is simple and good, I have had terrible experience with customer support and app functionality. I haven't been able to login through this app (website works fine) for over 2 years. I have put in multiple support tickets (never heard back) and overall have had a poor experience. Today I discovered that if your password is over 16 characters long, the app won't let you sign-in. For some reason they used to allow longer passwords but don't anymore. I hope this helps someone.
5 people found this review helpful
I like the options on the app - mobile deposit, instant balance without logging in, instant transfers, NEVER CRASHES. Its very easy to navigate, I needed to reset my password and for some reason, it only worked when I did it on my laptop. I wouldn't say its a problem though. I love this app, I use it multiple times a day. Thats just because cards and criminals are tricky these days. Anyway, great app.
1 person found this review helpful