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Well it was working fine until it asked me to update it. Now it won't even let me try to log in. App just crashes as soon as it's launched! Updated review: I am now giving it 3 stars instead of 1, but the app is still terrible. Transfer money page takes forever for move up and down, app is constantly not working, I prefer to just login through the browser unless I'm just checking balance. App can't do much other than that and transfer between checking and savings.
6 people found this review helpful
While the app UI is simple and good, I have had terrible experience with customer support and app functionality. I haven't been able to login through this app (website works fine) for over 2 years. I have put in multiple support tickets (never heard back) and overall have had a poor experience. Today I discovered that if your password is over 16 characters long, the app won't let you sign-in. For some reason they used to allow longer passwords but don't anymore. I hope this helps someone.
14 people found this review helpful
I like the options on the app - mobile deposit, instant balance without logging in, instant transfers, NEVER CRASHES. Its very easy to navigate, I needed to reset my password and for some reason, it only worked when I did it on my laptop. I wouldn't say its a problem though. I love this app, I use it multiple times a day. Thats just because cards and criminals are tricky these days. Anyway, great app.
5 people found this review helpful