DimeCuba: connecting with Cuba

8.65K reviews
Content rating
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About this app

The best way to keep in touch with your family and friends in Cuba. We offer mobile Cubacel recharges to Cuba, product shipments, calls and SMS to Cuba

Why to use DimeCuba?

Very simple! Because only we make it pretty easy for you:

- Perform Cubacel recharges to cell phones in Cuba.
- Send combos of food, grooming, household appliances, medicines, etc.
- Super cheap calls, text and voice messages to and from Cuba.
- Free calls and text messages with all your DimeCuba contacts that have the App installed.
- Two-way text and voice messaging communication as if you were chatting.
- We give you a welcome pack with all our services so you can try us for FREE and without commitments.
- You can communicate via Wi-Fi / 3G / 4G or our innovative calling feature through your carrier at no additional charge (Carrier charges may apply for the local portion of the call and/or cellular data connection).
- We have a dedicated customer support team to help you with everything you need.

Do you know how you can contact us? Look how simple‼.

1- Call us at (786) 408 2088 or (786) 465 7887, Monday to Friday from 9.00 am to 3.00pm (Cuban Time).

2- Visit us at 3750 West and 16th Ave. (Hialeah)

3- Call any of your contacts as usual (phone or Skype) and press option 7

4- Through the chat at https://www.dimecuba.com (at the bottom left corner of the web)

5- Write to us at clientes@dimecuba.com

Dime Cubano, do you join the BIG DimeCuba FAMILY?
Updated on
Nov 14, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Audio and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

8.59K reviews
Jimmy Jazz
September 12, 2020
Do not use this company for top ups for ETECSA. They don't allow you to do " recargas" using the website and force you to install the app. The application requests too many permissions (access to contacts, make calls, camera, Mic, etc). If you decide to not grant those permissions (not needed to do a recarga) the application does not open. Awful customer service.
24 people found this review helpful
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A Google user
June 9, 2019
Rigth now I will say this is the worst app to make phone calls to Cuba. I try for the last couple days to put money on my account. They don't answer to my questions and the fake call centre it is infuriating. I called and the machine leave me waiting for at least 40 minutes. I try to be on the chat and the phone at the same time and still no resolution to a very simple issue. I don't' recommend this service. it is starting to look like a type of Scam to me.
27 people found this review helpful
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June 13, 2019
Hola ! Lamentamos las molestias ocasionadas, podría estar en contacto con nosotros 1-Llámanos al 786-408-2088 2- Por el chat de www.dimecuba.com 3- Para poder ayudarte necesitamos que nos brinde (nombre, así como esta para su cuenta y número de teléfono). Te esperamos ¡será un placer atenderte! Un saludo, Equipo DimeCuba
A Google user
November 4, 2019
It was working, not as perfect but it was working sometimes at the beginning. Now it will say it sent the sms to Cuba, but the receiver will not receive it. Hope someone can fix this, thanks.
11 people found this review helpful
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November 5, 2019
Hello! We are sorry for the inconvenience. In order to help you, we need you to contact us in any of the following ways: 1-Call us at 786-408-2088 2- By the chat of www.dimecuba.com (in the lower left corner of the web) 3- Writing to customers@dimecuba.com DImeCuba team

What's new

Improvements, bug fixes, flow optimization and navigation

App support