MyFlex

Flexible IT

About this app

MyFlex is the mobile client portal for Flexible IT clients. Log a task, talk directly to the specialist working on it, and keep track of everything in progress right from your phone.

MyFlex is available to existing Flexible IT clients. Accounts are set up by your Flexible IT team, so you will need to be an established contact at a client organization to sign in.

SUBMIT A REQUEST IN SECONDS
Start a new request from anywhere in the app. Pick the type of help you need, describe the problem in your own words, and attach a screenshot, photo, or document so your specialist can see exactly what you are seeing.

TALK TO A TECHNOLOGY SPECIALIST
Message the specialist assigned to your tasks, send attachments, and get a push notification the moment they reply.

KEEP TRACK OF EVERY TASK
See what is open, what is in progress, and what has been resolved.

STAY INFORMED
Service alerts appear at the top of the app when there is a wider issue affecting your organization, so you know about it before you report it. In-app notifications keep you current on task assignments, specialist messages, and shared passwords.

SECURE BY DESIGN
Sign in with a secure link sent to your work email; there is no password to create, forget, or reuse. Turn on Face ID or Touch ID to keep MyFlex locked when you're not using it, and to get straight back in when you are.