Terrible experience scheduling pick-ups and deliveries, poor customer service, and a buggy app -- stay away.
service great, app total pos
The app just doesn't want to take my adress in. It has lots of bugs. I wanted to try it since i see there trucks around my area a lot but i can't
I placed my order the night before to give them ample time to clean my clothes. The next morning the driver came before the pickup window I had scheduled. Not a huge deal but annoying. 24 hours later I get a notification warning me my delivery window is in an hour. 15 mins before the window, about 24 hours since pick up, I get another notification saying they need more time to clean my clothes. And now I'm stuck not being able to schedule a delivery. Would not recommend this to anyone who needs their clothes cleaned in a timely manner.
The service is fine. The app is broken for me on the latest update. Has to re-download on a new phone and there are Java errors preventing me from adding an address.
Buggy. Crashes often or freezes. Seems to lose where I am or the status of things. Notifications don't seem to work right i never know when my dry cleaning is ready unless i open and reload the screen. Often will have scheduled something only to reopen the app and find it was cancelled or not really scheduled. On demand will show available and then it will tell me it's not available only after I've pressed the button. It feels like you didn't QA this app at all and it had a lot of bad bugs that make using it difficult and makes me not trust your service.
Fixes an issue with the Help section of the app
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