RINAINC
It's for the most part nice, but the amount of ads I need to watch to get a sufficient amount of time is long, it'd be nicer if it was maybe 45 mins instead of 30 per ad Also, sometimes it randomly disconnects & it's very annoying to deal with while Im playing a game that resets everytime I have to exit out of it, plz fix this But otherwise it's pretty good, when I do finish watching ads & when it doesn't disconnect it does it's job well, :>
132 people found this review helpful
Betternet, LLC
2 February 2024
We are sorry for this. We're continually working to improve and will try to keep the Ads from interfering. For an ad-free experience, please purchase our premium version. For connection issues, please try to interchange the virtual locations and the protocols. If the problem persists, contact us at Support@Betternet.co. We are here to help.
A Google user
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This app works well most of the time, it's actually one of the few that i have been able to prove for myself actually does. However, after about a month of always free VPN use, the connection and phone functionality slows to a crawl, unless of course you pay for the premium service. Which is a little too bait & switch for my liking especially with the monthly cost of premium service on this app being so high unless you can afford to pay for the 1 year subscription up front, which is difficult..
165 people found this review helpful
Betternet, LLC
1 October 2019
Thank you for leaving a review of our app. If you need assistance contact us via our app: tap the 3-Bar icon and tap "Contact Support" then select the appropriate type of inquiry, your feedback is always welcome.
DonaldNotFound
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Man, I used to Love this App, but not anymore with the ads. Usually, one ad would pop up, and watch it, and then use everyday. But, since you've updated it It sucked. 15 Minutes per ad?! And most of the time, there's no ads available. The App is great and all, but The 15 Minutes per ad is not great at all. Hopefully it gets removed, so I can use it everyday.
386 people found this review helpful
Betternet, LLC
22 April 2023
Thank you for leaving a review for our app, we are sorry to hear that you are experiencing difficulties using it, If you are a Premium Member we offer 24/7 email support. Please share with us what is not working for you. Contact us via our app: tap the 3-Bar icon and select "Contact Support" to submit a support request.