Front

Name: Front
Availability: InStock
Rating: 2.6336634159088135 (553 reviews)
Author: FrontApp, Inc.

FrontApp, Inc.

553 reviews

Everyone

100K+

Downloads

Everyone

Users Interact

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About this app

Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes.
With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. More than 8,000 businesses use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth.

Streamline customer communication to deliver exceptional service at scale 🤝

Updated on

Oct 28, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

536 reviews

Steve Barnes

February 27, 2026

The app works okay in comparison with the desktop edition. however, when writing an email, the text is so small and I have not been able to find a way to adjust it. also, the swipe left does not have an option to move to a tag like you can drag and drop on the desktop app. this seems like a very simple ad on. The app is mostly functional if all you really want to do is read new emails and again it starts at the top email and you have to scroll clear down to the bottom to find your recent emails

FrontApp, Inc.

February 27, 2026

Thanks for the review! Feedback like yours is exactly what helps us improve. We're currently looking into better customization for text size and gestures, so we appreciate you pointing out where we can do better.

Joey B

June 25, 2020

This a commutation app that makes communicating incredibly difficult. I think it tries to upload your message to there server instead of storing drafts locally so it constantly resets your message and typing to a prior state and it becomes a battle to try and get a message finished. Save the messages locally on my phone, send the whole thing when I hit "send". Simply no excuse for this.

16 people found this review helpful

Charity T-L

August 26, 2023

Updating my review to 4 stars. Mobile is still not as great as the desktop app, and it kind of jumps around when I'm trying to reply to an email on my phone (the location of the draft moves on the screen when I go between the draft I'm writing and the original message or related comments so I'm nervous I'm going to accidentally hit send before I'm ready), so I usually only use the mobile app to alert me to urgent issues, which I then handle on the desktop app or browser version.

12 people found this review helpful

FrontApp, Inc.

July 13, 2023

Hi there, Thanks for sharing this feedback with us. We've been testing this on our end, and we've been unable to replicate the issue you're experiencing, where drafts composed in the Android app not appearing in the desktop app. We'd love to investigate and resolve this issue for you. Please reach out to support@frontapp.com.