Front

FrontApp, Inc.

About this app

Front is a hub for customer communication that allows companies to offer tailor-made service at scale. We combine the simplicity of the email inbox your team already knows with the automation and insights of a CRM. Behind the scenes, teammates from all departments can work together to send out the best replies faster, keep messages organized across channels, and always maintain a personal touch. That’s how teams of 5 and 5,000 alike use Front to scale their communication and never trade off quality for efficiency.

Ratings and reviews

Let me start by saying I love front app... On my computer it is nearly perfect. The phone app is another story. It constantly doesn't work, I'll wait a few days and then am update will fix it. A few days later, same cycle. I can't understand how there is not more attention to making sure it can handle system upgrades better with days lapse in basic functionality. Maddening experience.

This a commutation app that makes communicating incredibly difficult. I think it tries to upload your message to there server instead of storing drafts locally so it constantly resets your message and typing to a prior state and it becomes a battle to try and get a message finished. Save the messages locally on my phone, send the whole thing when I hit "send". Simply no excuse for this.

I've only had the app downloaded for about 5 minutes and I'm already frustrated with it. It's 2020. Apps should be a lot more user friendly and streamlined. This felt clunky and reminds me of trying to use mid 2000s forums on modern day phones. I have the app on my iPad, and while the screen size is different, the experience is akin to desktop/website: little to no clunkiness. That should be the same for android as well. Please do a heavy revision of this app.

What's new

Stability and performance improvements.