422 reviews
Content rating
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About this app

Front is a hub for customer communication that allows companies to offer tailor-made service at scale. We combine the simplicity of the email inbox your team already knows with the automation and insights of a CRM. Behind the scenes, teammates from all departments can work together to send out the best replies faster, keep messages organized across channels, and always maintain a personal touch. That’s how teams of 5 and 5,000 alike use Front to scale their communication and never trade off quality for efficiency.
Updated on
Jan 9, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 8 others
Data is encrypted in transit
You can request that data be deleted
422 reviews
Jeremy Stauffer
June 15, 2022
Let me start by saying I love front app... On my computer it is nearly perfect. The phone app is another story. It constantly doesn't work, I'll wait a few days and then am update will fix it. A few days later, same cycle. I can't understand how there is not more attention to making sure it can handle system upgrades better with days lapse in basic functionality. Maddening experience.
12 people found this review helpful
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FrontApp, Inc.
June 22, 2022
Hi Jeremy, thank you for your feedback. Could you please reach out to support@frontapp.com ? We'd like to know more about the issues you're experiencing.
Joey B
June 25, 2020
This a commutation app that makes communicating incredibly difficult. I think it tries to upload your message to there server instead of storing drafts locally so it constantly resets your message and typing to a prior state and it becomes a battle to try and get a message finished. Save the messages locally on my phone, send the whole thing when I hit "send". Simply no excuse for this.
12 people found this review helpful
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Cythyianiy Jones
October 14, 2020
I've only had the app downloaded for about 5 minutes and I'm already frustrated with it. It's 2020. Apps should be a lot more user friendly and streamlined. This felt clunky and reminds me of trying to use mid 2000s forums on modern day phones. I have the app on my iPad, and while the screen size is different, the experience is akin to desktop/website: little to no clunkiness. That should be the same for android as well. Please do a heavy revision of this app.
13 people found this review helpful
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What's new

Stability and performance improvements.