Front
2.6star
537 reviews
Everyone
info
100K+
Downloads
About this app
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes.
With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. More than 8,000 businesses use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth.
With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. More than 8,000 businesses use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 8 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
2.7
519 reviews
Jamil Jaber
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April 30, 2026
Customer service is unavailable. You cannot call or email for support, as there are no responses. Very disappointing. Additionally, the email thread automatically scrolls to the oldest message, requiring constant scrolling to reach the latest email, both on desktop and the app, which is frustrating.
FrontApp, Inc.
April 30, 2026
Hi Jamil! Thanks for your feedback. Our Support Team does not have a phone line, but you can reach out via email at 'support@front.com', 24/7! We also offer a customer portal, which you can utilize to reach our team at any time.
Lastly, Front has buttons to jump to the beginning or end of a conversation, which should help with the scrolling issue.
Steve Barnes
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February 27, 2026
The app works okay in comparison with the desktop edition. however, when writing an email, the text is so small and I have not been able to find a way to adjust it. also, the swipe left does not have an option to move to a tag like you can drag and drop on the desktop app. this seems like a very simple ad on. The app is mostly functional if all you really want to do is read new emails and again it starts at the top email and you have to scroll clear down to the bottom to find your recent emails
FrontApp, Inc.
February 27, 2026
Thanks for the review! Feedback like yours is exactly what helps us improve. We're currently looking into better customization for text size and gestures, so we appreciate you pointing out where we can do better.
Joey B
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June 25, 2020
This a commutation app that makes communicating incredibly difficult. I think it tries to upload your message to there server instead of storing drafts locally so it constantly resets your message and typing to a prior state and it becomes a battle to try and get a message finished. Save the messages locally on my phone, send the whole thing when I hit "send". Simply no excuse for this.
16 people found this review helpful
What’s new
Various improvements and bug fixes.
App support
About the developer
FrontApp, Inc.
team@front.com
300 Montgomery St
San Francisco, CA 94104
United States
+1 628-207-0089
