La Banque Postale

4.5
174K reviews
10M+
Downloads
Content rating
Everyone
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About this app

La Banque Postale: an Android application La Banque Postale

- An application for direct access to your accounts
- Simple, practical, check and follow your transfers from your smartphone

The application "La Banque Postale" is gratuite¹: the use and download. This is an application accessible to customers of La Banque Postale, eligible account management.
Your pocket Accounts
- Go to your bank at any moment² and follow your accounts as you like:
- Check your postal current accounts, savings accounts, outstanding home loans, personal loans
- Make transfers
- Manage your withdrawals
- Access to information on emergency services
- Find and locate a post office

Detailed features:
- View your accounts
- Postal Current Accounts
- Savings Accounts
- Securities Accounts
- Personal Loans
- Redemptions loans and Revolving Credits
- Outstanding deferred debit bank cards
- overdraft Change Request
- Check your home loan
- Implement and manage your casual and permanent transfers
- Manage your withdrawals
- Join, manage and check e-Statements
- Contact your bank (Secure Messaging ...)

(1) Only communication and connection costs are the customer load.
(2) Access to and use of the application La Banque Postale require network access.

Continue to help us improve the application by sending us your comments and suggestions: support-mobile@labanquepostale.fr
Updated on
Oct 13, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted
4.5
174K reviews
Hartmut Ziche
November 20, 2022
First of all, why is the app only available in French? French is a cute language, to be sure, but an online banking tool in French just feels weird. Anyway, not to worry, often the language is not really an issue, because the app is so mind-bogglingly slow that you give up what you wanted to do anyway. That is if the app doesn't just freeze and remain unresponsive until your battery dies. Good luck for example trying to make any online payments which require the atrocious "certicode" service.
2 people found this review helpful
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La Banque Postale
November 21, 2022
Bonjour Hartmut Ziche, vous rencontrez des dysfonctionnements ? Pas de panique ! Rendez-vous tout de suite par mail (support-mobile@labanquepostale.fr) pour que nos experts vous accompagnent afin de résoudre la situation. Belle journée. À très vite, Tom.
ELVIS DE NICE
November 22, 2022
App still unresponsive, half of the buttons are not working. Impossible to dend a message (stuck at "objet de votre demande" with an empty screen). UX and navigation look like survivors from 2005. Literally can't do anything. The delay to add a beneficiary hasn't been fixed either. Having a bot to reply to 1 and 2 stars comment doesn't make this app better. The problems your customers encounter are well documented here. This app reflects the services LBP offer — and their quality.
68 people found this review helpful
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La Banque Postale
November 22, 2022
Bonjour ELVIS DE NICE, Je vous remercie d’avoir pris le temps de transmettre votre avis à La Banque Postale. Dans l’optique d’améliorer votre expérience sur l'application, la qualité de nos services et de répondre au mieux à vos attentes, pouvez-vous m'indiquer quelles sont vos suggestions d'amélioration ? Cordialement, Tom.
Jackie Mathieu
November 10, 2022
Very bad costumer service, almost no over the counter service. Always sends you to "service client " who never knows what's going on and will never solve your problem. After more than 20 years of being a customer, I've been deprived of my payment card for now 3months for no reason and without apologies but insisting that I should apply for another one!!! Well done "Poste" !! Please you are not yet a proper bank!! You really need to grow!! So please if you need a real banking costumer service, No
2 people found this review helpful
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La Banque Postale
November 10, 2022
Bonjour Jackie Mathieu. Les messages sur ce support ne concernent que l'application de La Banque Postale. Je n'ai pas accès à vos données personnelles et bancaires. Pour toute demande relative à votre compte, vos opérations ou vos contrats, nous sommes à votre disposition au 36 39 (0,15 €/minute + prix d'un appel). Belle journée. Cordialement, Tom.

What's new

La Banque Postale s'améliore !

- Explorez votre nouvelle page de connexion, plus intuitive et fonctionnelle !
- Redécouvrez votre page d'accueil
- Découvrez votre nouvel espace de gestion des données personnelles
- Des optimisations et des corrections d'anomalies ont été apportées dans cette version.

Bonne mise à jour !

N'hésitez pas à nous partager vos avis et retours sur le Play Store ou par mail : support-mobile@labanquepostale.fr