La Banque Postale : mon compte

La Banque Postale

About this app

LA BANQUE POSTALE, an app available on smartphones and tablets.

The "La Banque Postale" app is free¹ to download and use. It is available to La Banque Postale customers eligible for account management.

Access your bank anytime² and manage your accounts the way you want:

• View and manage your accounts and contracts (bank accounts, savings accounts, mortgages, personal loans, and insurance policies),
• Make instant transfers for free,
• Manage your bank card,
• Contact your bank.

Detailed features:

- Log in to your accounts using your unique password

- View and manage your accounts and calculate your expenses:
Postal Current Accounts
Deferred debit card balances
Savings and Investment Accounts

- View and manage your loans:
Consumer Loans
Mortgages

- View and manage your insurance products:
Vehicles
Homes
Family Protection
Everyday Insurance

- Make and manage your one-off and recurring transfers:
Securely add your beneficiaries using the Verification of Payee control
Send an instant transfer to Europe with Wero
Transfer money abroad with Western Union
Donate to the charity of your choice

- Manage your direct debits

- Manage your bank cards:
Report a lost or stolen card, block it, or request a replacement
Create and manage your virtual bank cards for Make your purchases remotely without sharing your card details
Adjust your spending limits
Configure your card
Check your PIN
View your cashback balance

- Contact your bank:
Check your secure messaging
Use a dedicated space to send and track your requests
Access your emergency services (blocking, claims, fraud)
Find useful numbers and addresses
Schedule an online appointment with your advisor
Track your claims

- And much more:
Manage your sensitive transactions
Update your personal information
Discover the benefits and offers from La Banque Postale and its subsidiaries
Access your pending requests and documents
Finalize your subscriptions and sign your contracts
Blur your balances for greater privacy

(1) Only connection and communication costs are charged to the customer.

(2) Access to and use of the La Banque Postale application requires network access.

Ratings and reviews

Everything is good and all. But you should remember this is an online banking app and you guys also provide international cards and support as far as I know. But having French as the only language is very problematic for new people in France. You should have the English language at least as a 2nd option for us. It is already hard to navigate through the app and language makes it that much harder. I have to use a 2nd phone and take pictures to get translated cause taking screenshots is a no go.

First of all, why is the app only available in French? French is a cute language, to be sure, but an online banking tool in French just feels weird. Anyway, not to worry, often the language is not really an issue, because the app is so mind-bogglingly slow that you give up what you wanted to do anyway. That is if the app doesn't just freeze and remain unresponsive until your battery dies. Good luck for example trying to make any online payments which require the atrocious "certicode" service.

Easy to use and understand. I use it regularly.

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